QA Operations Manager (Sun-Wed PM)

Band Level 4

Job Description Summary

Location: Millburn, NJ

Relocation Support: This role is based in Millburn, NJ. Novartis is unable to offer relocation support: please only apply if accessible.

Shift: Sunday-Wednesday PM shift

Ready to take the next step in your quality career and expand your impact across site operations? As a QA Operations Manager, you will provide operational leadership within the Quality Assurance organization, helping ensure the highest standards of quality, compliance, inspection readiness, and operational excellence. In this role, you will lead and develop a team of quality professionals while partnering across functions to drive continuous improvement, support manufacturing and validation activities, oversee investigations and corrective actions, and ensure the successful execution of critical quality objectives. This position offers a unique opportunity for an experienced quality professional to strengthen leadership capabilities, influence site performance, and contribute to the delivery of high-quality medicines to patients.

#LI-Onsite

Job Description

Shift: Sunday-Wednesday PM shift

Key Responsibilities

· Coordinate daily activities and priorities across the assigned Quality Assurance Operations area.

· Lead, coach, and develop team members while supporting engagement, career growth, and succession planning.

· Oversee deviations, out-of-expectation results, complaints, and corrective and preventive actions.

· Support transfer projects, validation studies, document approvals, and standard operating procedure updates.

· Plan resources, capacity, workloads, and daily execution to meet operational and quality requirements.

· Track quality metrics and drive operational excellence projects and process improvements.

· Maintain training compliance, inspection readiness, and strong safety and quality cultures.

Essential Requirements

· University degree in Chemistry, Pharmacy, Biology, Biochemistry, or an equivalent scientific or technological field.

· At least five years of Quality Assurance or Quality Control experience in a pharmaceutical manufacturing environment.

· Strong knowledge of Good Manufacturing Practice, quality systems, audit management, and inspection readiness.

· Experience leading investigations, corrective and preventive actions, change initiatives, and quality improvement projects.

· Strong cross-functional collaboration, stakeholder engagement, and project-management skills.

Desirable Requirements

· Demonstrated people-leadership experience, including coaching, performance management, training, and team development.

· Experience supporting transfer projects, validation studies, or operational excellence initiatives.

The salary for this position is expected to range between $98,700 and $183,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

To learn more about the culture, rewards and benefits we offer our people click here.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to View email address on aiapply.co call View phone number on aiapply.co and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$98,700.00 - $183,300.00

Skills Desired

Collaboration, Communication, Continuous Improvement, Data Integrity, Decision Making, Good Manufacturing Practices (GMP), Leadership, Managing Ambiguity, Operational Excellence, Quality Assurance (QA), Quality Compliance, Quality Control (QC), Quality Inspections, Quality Management Systems (QMS), Regulatory Compliance, Statistical Process Control (SPC), Supplier Quality Management