CRM Coordinator

Job Description

Savage X Fenty is looking for a CRM Coordinator

Savage X Fenty is looking for a CRM Coordinator to join our growth marketing team, to support our customer relationship management initiatives across email, SMS, and Push Notification channels. This role will be responsible for campaign execution, performance reporting, and content coordination, ensuring seamless customer communications that drive engagement and conversion. The ideal candidate has a passion for marketing technology, strong organizational skills, and a results-driven mindset.

This role reports to the Sr. CRM Manager.

Responsibilities:

• Support the end-to-end planning and calendarization of campaigns across CRM channels.
  
• Analyze and report on weekly CRM campaign performance, identifying key trends and opportunities.
  
• Set up and deploy CRM campaigns, ensuring correct audience segmentation, messaging, and QA.
  
• Ensure CRM campaigns across all channels are scheduled and launch to consumers on time.
  
• Work with the Sr. CRM Manager to develop and execute A/B tests across CRM touchpoints, sharing A/B test results and actionable insights with stakeholders, including the Creative team, to enhance campaign design and messaging.
  
• Input briefs for CRM channels, collaborating closely with the Creative team to develop best-in-class messages that align with brand guidelines and customer engagement goals.
  
• Own set up and reporting of CRM promotions.
  
• Assist CRM team with various projects as needed that could include (not limited to) market research, reporting, preparing decks for presentations, and attending industry-related webinars.
  

Qualifications:

• 1-3 years of experience in CRM, email marketing, or a related field.
  
• Familiarity with email/SMS/Push marketing platforms and customer segmentation.
  
• Strong analytical skills with experience in performance reporting.
  
• Basic knowledge of HTML/CSS for email formatting (preferred). Strong communication and collaboration skills.
  
• True attention to detail to ensure campaigns are delivered to the highest quality standards and are hitting their targets
  
• Innovative thinker with a proactive, take-charge attitude and ability to work collaboratively
  
• Highly organized with strong follow through and productivity-focused mindset
  
• Technically savvy and able to pick up new tools quickly
  
• Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation.
  
  

Where we are:

• This role will be based in our El Segundo Headquarters
  
  

Compensation & Total Rewards:

At Savage X Fenty, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Savage X Fenty includes:


-Hybrid Work Schedule*

-Discretionary Paid Time Off*


-Summer Fridays*


-Healthcare Plans


-Employee Discounts


-401k


-Annual Bonus Program


-Equity Program*


-And More


*Varied for retail, fulfillment and fully remote roles.


The hourly range for this position is from $29.00-$32.69/hr. The range provided includes the base salary that Savage X Fenty expects to pay for the role. Offered hourly rate will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location.

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Security Alert: Protect yourself from scams

At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Savage X Inc.is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc.will continue to champion a workplace culture that prizes diversity and inclusivity.


We encourage you to apply regardless of meeting all qualifications and/or requirements.