General Manager - Bakery & Deli

Employment Function

Henri’s Bakery & Deli is searching for a Store Leader focused on:

• Making Henri’s an employer of choice in the location's geographic area
• Maintaining a high performing staff through hiring and ongoing training and development 
• Delighting every guest that visits our location, carrying on the 95+ year legacy of one of Atlanta’s most historic bakeries.

Position Summary

Henri’s Bakery and Deli has been an Atlanta institution for over 90-years. The Company has tremendous opportunity to grow and expand our customer base through our current offerings as well as expanding into new verticals such as catering. This is a tremendous opportunity for a talented leader to launch our newest location. If you are an energetic and driven leader with experience both executing and leading a high-volume food & beverage retail establishment, we would love to meet you. This is a hands-on role, if you are not one to jump in and do whatever is needed to help your team this is not the position for you. This role will be instrumental in bringing our store and business to the next level.

Core Responsibilities

• Implement current front of house (FOH) processes and implement improvements that will lead to increased efficiency, revenue and profitability.
• Be a hands-on leader working closely with all staff members to develop and maintain a high-performing team.
• Responsible for all day-to-day store operations ensuring our customers are delighted and remain loyal to Henri’s Bakery and Deli.
• Support store associates by being a “player / coach” jumping in whereever needed to best serve our customers and staff.
• In collaboration with Henri’s leadership, develop and maintain revenue, labor and profitability benchmarks for this location.
• Responsible for personnel leadership duties such as scheduling, staffing and training.
• Responsible for managing all aspects of purchasing and inventory for your assigned location.
• Develop and maintain knowledge for all areas of the FOH including bakery, deli and catering services.
• Responsible for the training and development of all team members, ensuring they have the knowledge and tools to be successful.
• Regularly providing feedback, recognition and performance coaching to all staff members, creating a fun and dynamic environment.
• Evaluate and make recommendations to leadership regarding potential investments, marketing, staffing, ecommerce and overall catering and events business to ensure continued growth.
• Contribute in other parts of the business as required including growth and improvement initiatives.
• Responsible for developing and maintaining relationships in the community, being a part of local chambers and groups that will help educate the community about our offerings.
• Responsible for running off-site events.
• Other duties as required based on business needs.

Qualifications/Skills Required 

• 3+ years of experience in a retail leadership role, preferably in the food & beverage industry 
• 2+ years of experience leading associate level staff
• Ability to travel to your assigned location with a reliable form of transportation.
• Ability to work weekends and holidays. 
• Proven experiences implementing new processes and technology to improve the business.
• Experience with hands-on training of staff memebers
• ServSafe certified or ability to get certified in first 30-days of employment.
• Must be able to lift a minimum of 50 lbs.

WORKING ENVIRONMENT

This position will be responsible for working inside a busy fast-casual restaurant location. This individual will be working 5-6 days a week. This location is fast-paced with minimal downtime. Position will be on their feet for the majority of the day, moving around frequently to help customers and staff. Will be interacting face-to-face with customers throughout the day.

Henri's Bakery was established in 1929 by Henri Fiscus at the corner of 10th and Peachtree Streets. Henri was born in France to French and German parents. He came to the United States in 1921 after WWI, working in restaurants in New York and Rhode Island before arriving in Atlanta as the opening pastry chef of the Biltmore Hotel. Six years later, his passion for creating gourmet baked goods and for serving others led him to purchase a French bakery in Midtown that would become the original location of Henri's Bakery & Café. Henri became known for his inventive recipes and the attention to detail he paid to his customers' needs and wants. He built a legacy that followed him over the years as Henri's moved to Rhodes Center, Peachtree Palisades, the corner of Peachtree and Piedmont Roads and then to Irby Avenue in 1969.
Henri passed away in 1974, just one day shy of his 80th birthday. It was at this time that his grandchildren committed to carrying on the traditions and original recipes their beloved grandfather had started. The bakery continued to flourish and was named one of the 10 best bakeries in the world by W Magazine in 1976. In 1984, a second location of Henri's opened in Sandy Springs.
In 2016, Henri's great-grandson, Anthony DiNardo purchased Henri's from his aunts, Madeline Leonard, Michelle Teilhaber and Mimi Veerkamps, uncle, Ray Bell and mother, Suzette DiNardo. Along with his sisters, Kim MacBain and Ashlyn DiNardo, he assumed the mantle of this iconic family business, celebrating its past and looking to the future. The following year, the siblings transitioned Henri's Buckhead into its current location at 56 East Andrews Drive and expanded the business to include a third store in Atlanta's Upper Westside neighborhood. This modern, 5,000-square-foot kitchen and retail space houses much of the company's bakery operations.