Receptionist

Sapphire Receptionist

A Sapphire Receptionist will perform the tasks needed to manage the front office in an efficient manner. This will include greeting people, answering phones, handling the intercom, giving appropriate information, and assisting the Executive Director/Administrator.

Responsibilities:

• Answer phone calls and represent the facility in a professional manner
• Responding to resident questions or inquiries
• Responding to emergency calls from residents
• Typing communications
• Creating new files as needed
• Keeping information updated and communicated
• Assisting facility staff with special projects and or assignments
• Assist in the dining room when needed
• Conducts facility tours for potential residents and /or their families
• Assists with organizing special events, prepares sign-in sheets, and assists with coordinating public relations
• Greets new residents and coordinates upcoming appointments
• Be acquainted with emergency and disaster plans and equipment
• Be available and visible; interact with residents
• Record and report significant information on a potential resident's visit or call
• Assist in the collection of monthly rent from residents
• File bills and send out bills when asked
• Coordinate transportation of residents as needed
• Other duties as assigned