Regional Customer Experience Lead
Digital Realty Trust, L.P.
Digital Realty seeks a Regional Customer Care Manager in Dallas to lead end-to-end handling of customer inquiries, oversee L1 support teams, and drive SLA adherence across functions. You will coordinate cross-functional escalation resolution, provide portal training, manage novations and billing discussions, and report on service metrics to continuously improve the customer experience. Relationship-building with stakeholders in technical, financial, and operations teams is a key focus, with an #J-18808-Ljbffr Digital Realty Trust, L.P.
Vacancy posted 4 days ago
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