Service Operations Technician II

Job Description

Job Description

Service Operations Technician II

Job Responsibilities & Requirements

Primary Responsibilities / Position to Include (but not limited to):

• Assist and provide support in diagnosing and solving roof leaks on multiple types of commercial roof systems.
• Assist and provide support in the implementation of emergency roof repairs.
• Assist and provide support while correctly installing roofing materials to perform repairs as per industry standards. *This includes metal flashings*. 
• Good communication skills / Professional appearance.
• Assist with entering project findings and photos in JOBBA / Customer Relationship Management (CRM) technology/software.
• Update Time Clock ins and outs in Paylocity (our hourly management software).
• Assist and provide support with documenting and turning in any and ALL Job Safety Analyses (JSA), Truck Inventory Transfer Sheets, Tool and PPE Inspection forms as required.
• Assisting and providing support with completing site set ups and cleaning up of work area before and after work is completed.
• Perform ALL scopes of work in a safe manner.

Requirements: 

• High School diploma or GED Equivalent is preferred.
• A valid driver’s license is required.
• Minimum 1-2 years of Commercial Roofing experience is preferred but not required.
• Able to lift a minimum of 50 pounds.
• Able to work from various heights.
• Proficient with safety protocols and procedures. 
• Good communication skills / Professional appearance.
• Learn to input project information and conditions in our Customer Relationship Management (CRM) technology/software.