Office Administrative Assistant

18th June, 2026 Our retail client in Buffalo, NY, is seeking an Office Administrative Assistant to join their team! This is an on-site/full-time/direct-hire position Salary range based on experience: $19-$22/HR Primary Responsibilities As an Office Administrative Coordinator , you will be a vital part of our operations team, handling a mix of bookkeeping, administrative, credit/collections, and customer support responsibilities. Your tasks will include: Bookkeeping & Accounting: Process accounts payable and receivable (AP/AR), posting to the appropriate general ledger (GL) accounts. Apply customer payments based on submitted remittances. Prepare monthly customer invoices and statements. Process checks received, prepare bank deposits, and confirm receipt of funds. Handle NSF (non-sufficient funds) checks and apply related fees. Customer & Account Management: Update and maintain accurate customer information in our system. Work with management to review and approve new customer applications. Answer and service inbound calls and emails from existing and prospective customers. Provide credit references for authorized vendor inquiries. Credit Management: Monitor accounts, ensuring timely payments and contacting customers to establish payment plans when needed. Initiate calls to customers with overdue balances to resolve outstanding payments. Approve orders in Credit Queue, flagging those with past-due balances for further action. Work with management to approve or deny new customer applications. Administrative Support: Assist with tasks across multiple areas of the organization as needed. Collaborate with management on special projects and initiatives. Qualifications & Experience Bookkeeping experience, including AP/AR processing and GL posting, is preferred. Prior administrative or management experience is preferred. Customer service experience is an asset. Skills & Attributes Strong attention to detail and organizational skills. Excellent time management and multitasking abilities. Proficiency in Microsoft Word, Excel, and Outlook. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Applicants must be authorized to work in the U.S. We are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.