Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for over 14 years and is made up of a team of 11 licensed professionals who are passionate about what they do and committed to supporting one another.

We focus on creating a welcoming, motivating environment where people enjoy coming to work. From a fully stocked break room and coffee bar to regular team outings and monthly incentive challenges, we make it a point to celebrate wins and keep energy high. We also incorporate creative activities like vision board sessions to support both personal and professional growth.

We stay connected to the community through our involvement with the South Texas Business Entrepreneurship Committee, building relationships with local business leaders.

Our office culture is positive, collaborative, and growth-oriented. We’re looking for someone who is motivated, team-focused, and ready to contribute - someone who wants to grow in a supportive environment where success is recognized and encouraged.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jaime Luna - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

 
RESPONSIBILITIES:  

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.