Global CX Workforce Architect (Remote)
Harvey, Inc.
New York, NY
- Remote job
Harvey, Inc. is seeking a Global CX Workforce Manager to build and own the workforce-planning function for our global support organization across AMER, EMEA, and APAC. You will translate growth and changes into forecasts, staffing plans, schedules, and investment recommendations while preserving service quality. You will establish models, metrics, tools, and cadence, with regional managers retaining day-to-day ownership. This is a hands-on builder role to scale the organization. #J-18808-Ljbffr Harvey, Inc.
Vacancy posted 1 day ago
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