Account Manager

About Socially Powerful

We are a global social media and influencer marketing agency powered by technology.

Socially Powerful, founded in 2017, stood as pioneers of the influencer marketing industry. Today, we are a global, award-winning leading social and influencer marketing agency with offices in the UK, USA, Europe, China and Dubai.

Embodying a social-first ethos, our social marketing agency simplifies the complexities of social media platforms, influencer marketing, paid social, and advertising with technology and performance at our core to find solutions to brand problems.

Recognizing that brand success goes beyond surface-level metrics, our influencer agency prioritizes connections to culture, marketing performance, and guaranteed results. By cutting out social media noise, we create authentic relationships and craft multi-dimensional social marketing narratives for global brands across all geographies and platforms.

Welcome to Socially Powerful, where attention meets guaranteed impact.

About the role

Account Management sits at the heart of the agency and in this role, meaning you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.

We are seeking a driven individual who is passionate about influencer and performance marketing and is ready to take the next step in their career. In this role, you will receive first-class on-the-job training to aid your personal development, all whilst working across a range of exciting clients, from beauty to tech to finance.

What you'll do

• End-to-end management of influencer and social campaigns, including writing influencer briefs, influencer outreach, negotiation, and onboarding, supporting client communications, and post-campaign analysis.
• Execution of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up-to-date on the progress of each campaign, and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Acting as the main client POC, sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Applying your expertise in performance marketing to optimize campaigns, monitor key metrics, and provide data backed insights for continuous improvement.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings, and post-campaign analysis meetings.
• Identify opportunities for expanding existing client relationships and contribute to new business growth through upselling and referrals.
• Supporting new business proposals, working with the wider Accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients' campaign objectives.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.

Qualifications

• 3+ years of experience working within influencer marketing or social media marketing.
• Genuine passion for social media, Influencer, and Performance Marketing.
• Exceptional organization and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Demonstrable experience delegating and prioritizing an ever-changing workload.
• Proven track record in developing less experienced members of your team
• Demonstrable experience delegating and prioritising an ever-changing workload.

Company Benefits

• 14 days paid vacation, plus an additional day for your birthday
• Health, dental and vision insurance
• 401(k) Retirement Plan

Contract Type

• Permanent, full-time

Working Hours: 9 am - 6 pm EST

Salary: $60,000 - $110,000 per year. Final compensation will be determined based on experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package.(location and experience dependent)

Location: This role is open to candidates based anywhere in the United States. Applicants must be available to work 9:00am-6:00pm EST. For candidates located in New York, this is a hybrid position requiring three days per week in our New York office.