Major Accounts Project Manager-New Business Services

Job Description

Under the limited direction of the Section Manager of New Business Services, fulfills the role of Company liaison providing guidance to major commercial and industrial customers. Determine customer project requirements by evaluating the load requirement, energy systems power quality, regulatory and Tariff requirements necessary for the installation of gas and electric facilities. Additionally, coordinate with internal departments for execution of engineering studies, analysis of construction site and load data, and interconnection requirements. Ensures customer is familiar with service classification information, applicable codes and specification and billing procedures to ensure timely customer project satisfaction and delivering a positive experience. Must have excellent oral and written communication and presentation skills.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Responsibilities

Core Responsibilities

• Promotes and coordinates the installation of electric and/or gas facilities to major new and existing commercial and industrial customers by evaluating construction site conditions and load requirement data to determine cost involved and insure that the customer is familiar with billing procedures, rates and service classification information.
• Provides specifications and coordinates engineer studies and construction schedules to meet the requirements of the customer and the Company.
• Meets with commercial and industrial customers for the purposes of evaluating their electric and/or gas requirements. Promotes teamwork throughout the construction process to enhance productivity.
• Develops positive working relationships with consulting engineers, architects, customers, land developer/builders, and other key stakeholders to keep abreast of proposed or existing planned expansions to provide adequate and timely energy service to the customer.
• Provides timely feedback to customers and contractors relating to project status.
• Familiar with all-pertinent national, state, and local electrical and construction codes, Company policies, tariffs, procedures, processes, and construction standards relative to customer installations and Company facilities. Familiar with NYISO and NJ Load interconnection processes.
• Must function as a liaison between the Company and the customer. Communicate company policies, processes, and procedures to the customer and ensure customer project timelines are communicated to ensure a positive customer experience.
• Responsible for creating and monitoring billing orders and executed agreements for projects as needed.
• Responsible for the maintaining priority customer information, customer records/files and will assist the Managers of New Business Services in the preparation of periodic reports and load forecasts.
• Demonstrates leadership and initiative by identifying process improvements or efficiencies.
• Must be knowledgeable of all natural gas rates, gas construction, and state of the art gas metering. Must be cognizant of all AGA, ANSI, state and local codes, as well as the technical aspects of gas equipment and related manufacturing processes.
• Performs other related assignments as required.

Qualifications

Required Education/Experience

• Bachelor's Degree and 3 years Relevant work experience in either project/program management, electric or gas service installations, and/or service-related construction or

Relevant Work Experience

• Must have a minimum of 3-5 years of experience in Operations, Engineering, Project Management or related work experience, required.
• Must have strong interpersonal skills necessary to interact with customers and act as a Company liaison regarding all energy related matters, required.
• Must demonstrate ability to handle multiple tasks simultaneously, apply individual judgment, initiative and decision making in the handling of Commercial and Industrial projects, required.
• Must be computer proficient with Microsoft Office software products, required.
• Must posses the ability to effectively interact with all levels of management, as well as customer, customer representatives, trade organizations and government agencies, required.
• Must have excellent oral and written communication and presentation skills, required.
• Must proactively approach responsibilities, required.
• Must be articulate and responsive to customers and colleagues, required.
• Maintain a high degree of professionalism under pressure, required.
• Must have good working knowledge of electric and gas transmission/distribution systems, preferred.
• Must demonstrate an understanding of the construction standards and policies of the Company and a working knowledge of the normal and emergency work procedures of Company forces, preferred.

Skills and Abilities

• Demonstrated analytical skills
• Strong written and verbal communication skills
• Effective interpersonal skills
• Develops and delivers effective presentations
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to respond to system emergencies
• Able to work in all weather conditions, i.e. excessive heat and/or cold

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.
• Must be available to be on-call and/or participate in off-hour emergency response activities as required.
• Must be able to use personal vehicle as required for Company business.
• May be required to make field inspections as needed.

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Team

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at View email address on click.appcast.io