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Help Desk Technician I — Fast, Friendly IT Support

Acupath Laboratories, Inc

Acupath Laboratories, Inc. in Plainview, NY, is seeking an entry-level Help Desk Level I technician to provide first-line IT support to end users. You will handle basic hardware, software, and network issues, document incidents, and escalate complex problems as needed. You will respond via phone, email, chat, or ticketing system, create and close tickets, and follow KB articles while maintaining security policies and accurate records. A strong customer-service mindset is essential. #J-18808-Ljbffr Acupath Laboratories, Inc

Vacancy posted 14 hours ago
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