Maintenance Worker, FT

Job Description

Job Description

Description:

Altitude Access Solutions Inc. , the new operator of the Syracuse Hancock International Airport parking operation is growing and seeking dedicated, hardworking individuals to join our team. As our operations expand, we have multiple new positions available. We are looking for full time Maintenance Workers who take pride in their work, value excellent customer service, and enjoy contributing to a positive, reliable, and safety-focused environment.

The Maintenance Worker is responsible for maintaining the deadlines, safety, and operational standards of the parking facilities at Syracuse Hancock International Airport including facility upkeep, minor repairs, parking equipment maintenance and troubleshooting, and providing excellent customer service.

Essential Functions/Duties/Responsibilities:

• Perform routine maintenance and cleaning tasks as outlined in checklists or directed by the Facility Manager/Supervisor, ensuring all areas of the facility are free of dirt, dust, litter, and debris using appropriate tools and equipment
• Conduct daily walkthroughs of the garage to identify and address maintenance issues promptly
• Maintain cleanliness of entrances, exits, stairwells, surface rails, booths, offices, and restrooms; empty trash receptacles throughout the facility
• Paint designated areas (e.g., poles, signs, doors, walls, curbs, islands, gates) to maintain a neat and professional appearance
• Replace burned-out light bulbs and apply oil absorbent to spills, as needed
• Submit repair and maintenance requests
• Monitor safety items such as gate arms and clearance bars for proper function
• Proactively identify maintenance issues and take corrective action without waiting for direction, when appropriate
• Manage workload effectively to ensure daily and seasonal maintenance tasks are completed on schedule with minimal supervision
• Maintenance staff may be cross-trained to assist with shuttle operations as needed.
• Inspect ticket spitters and gates daily for operational accuracy, ticket supply, and general appearance.
• Maintain inventory of janitorial supplies and update garage/lot sweep sheets regularly.
• Operate equipment such as automatic sweepers, scrubbers, weed eaters, lawnmowers, and other tools for facility upkeep and minor repairs.
• Perform seasonal tasks including snow removal using shovels, blowers, and other light-duty equipment.
• May be required to complete light repairs including concrete/asphalt patching, plumbing fixes (faucets, drains, leaks), door and lock maintenance, and minor carpentry or signage installation.
• Support preventative maintenance programs and respond promptly to service requests.
• Safely and effectively use hand tools and small power tools for general maintenance tasks.
• Report accidents, safety hazards, suspected policy violations, or unusual occurrences to the Facility Manager/Asst. Manager or Supervisor in a timely manner.
• Deliver excellent customer service by assisting customers within the facility, addressing inquiries, and resolving complaints independently or with Supervisor support.
• Remain familiar with all aspects of facility operations and provide coverage for other duties as needed.
• Maintain an organized and tidy work area, to adhere to company safety protocols.
• Perform additional tasks as assigned to support overall facility operations.

Due to weather events and operational emergencies, employees may be required to work extended hours or mandatory overtime to maintain safe operations.

• Good verbal and written communication skills.
• Strong active listening skills; asks for clarification when needed.
• Ability to read and interpret written information.
• Strong interpersonal and customer service skills.
• Positive attitude and a team-player mindset.
• Develop and maintain thorough knowledge of the garage layout and surrounding area, including major streets, landmarks, and freeways.
• Ability to function well in a fast-paced environment. Reacts well under pressure.
• Knowledge of OSHA safety practices and ability to follow established safety procedures
• Working knowledge of basic electrical, mechanical, and plumbing repair
• Experience maintaining parking facilities, equipment, or access/revenue control systems (preferred)
• Ability to operate maintenance equipment (lifts, snow equipment, hand/power tools)

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Frequent ability to climb, balance, stoop, kneel, crouch, twist, stretch, and bend as part of daily tasks.
• Capability to lift and move objects weighing up to 75 lbs.
• Occasionally required to reach with hands and arms above shoulder level, up to 75 lbs.
• Comfortable working in environments with dust, chemicals, and other potential irritants.
• Ability to work outdoors and in varying weather conditions, including rain, snow, heat, and cold.

Education and Experience Required:

• High school diploma or equivalent.
• At least two to five years of related experience in general facility or commercial/industrial maintenance

Special Requirements:

• Valid NYS driver’s license for the class of vehicle being driven and acceptable DMV record
• Subject to drug-testing per company policy
• Ability to work second and/or third shift, as well as weekends and holidays
• Ability to report for duty during severe weather events and emergencies, including working mandatory overtime
• Maintain a clean Motor Vehicle Record (MVR) in accordance with company and Airport standards
• Possess a valid DOT Medical Examiner’s Certificate or ability to obtain and maintain one as a condition of employment
• Must successfully complete E- Verify I9 process. We will provide E-Verify and the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

*Any offer of employment would be contingent on passing a security clearance background check and pre-employment drug test.

Preferred Qualifications

• Previous experience working at an airport.

Employee Benefits (eligibility dependent on employment type):

• Paid time off 
• Paid holidays
• Medical/Dental/Vision
• NYS Deferred Compensation Plan 457(b) with employer 401(a) match
• Paid Family Leave
• Employee Assistance Program
• Flexible Spending Accounts
• Supplemental Insurance
• Night Shift Differential. $1.00/night shift differential for the overnight shift

EEO Statement:

Altitude Access Solutions, Inc. is committed to equal employment opportunity and leveraging the talent of a diverse workforce to serve the traveling public at Syracuse Hancock International Airport. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other basis protected by Federal, State or Local law. We encourage individuals from all backgrounds to apply.