Remote CC Systems Admin: Genesys/Verint/Pindrop
Suncoast
Brooklyn, NY
- Remote job
Suncoast Credit Union is seeking a Contact Center Systems Administrator to lead the administration, configuration, and optimization of Genesys Cloud CX, Verint WFM, and Pindrop. This remote Florida-based role serves as the escalation point for Level 2 support and mentors junior staff. You will collaborate with IT, vendors, and business stakeholders to align platform capabilities with contact center operations, design call flows, and oversee integrations. #J-18808-Ljbffr Suncoast
Vacancy posted 1 day ago
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