Guest Experience Supervisor - Parking & Hospitality

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Supervisor? As our newest team member, you will be an integral part of the warm welcome and fond farewell process.Some duties include: Providing, and leading others to provide, 5 diamond/star services to each guest in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction. Responsible for proper functioning of the shift and ensuring all policies approved by SP+ Hospitality are adhered to by subordinates. Enhancing the well‑being of each guest and associate to ensure a positive memorable parking or employment experience. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job‑related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let’s be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It’s our company motto! Essential Qualifications: Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Valid driver’s license with a safe driving record. Must have a professional appearance and demeanor. At least 6 months of guest service experience. Physical requirements: Ability to sprint short distances. Ability to stand for long periods of time (up to 6 or 8 hours, less break) Ability to bend, stoop, squat and lift frequently throughout a shift. Ability to work in extreme elements – heat, wind, snow, rain, etc. Ability to lift, push, pull and carry up to 50 pounds (signs, luggage, etc.) Classification: Non-exempt Hourly Wage + Cash Tips Salary Range : $17.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitalityis an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, inall job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status,marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law.SP+ Hospitalitydoes not tolerate harassment of or retaliation against any employee or applicant on the basis of thesecharacteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: View email address on click.appcast.io. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact View email address on click.appcast.io. We are here to assist you. Location

US-FL-MIAMI BEACH

#J-18808-Ljbffr SP Plus Corporation