Membership Services

Why You Want to Work Here:

Join a growing non-profit that has been a trusted organization since the 1950s and offers a supportive environment where you can develop professionally while enjoying outstanding benefits and work-life balance. You'll build experience in customer-relations management, cross-functional operations, and administrative support.

Responsibilities:

• Handle inbound calls regarding insurance claims, address changes, changes of beneficiary, etc
• Address and resolve member services inquiries through phone and email
• Educate prospective members on various products
• Assist with data entry, managing the mail, and sending out letters to members
• Assist with the system testing as needed

Requirements:

• Prior call center experience or billing experience required
• Bachelor's degree preferred
• Strong communication skills, both written and verbal communication
• Experience with Microsoft Word, Excel, and the Internet Experience
• Organized, great attention to detail, thoroughness
• Ability to work independently