Payment Lifecycle Specialist III

Job Responsibilities Own daily/weekly/month-end reconciliations and finalize EOM packets by deadlines. Meet production goals and SLA/KPI targets; proactively manage capacity. Prioritize and delegate work; monitor queues and ensure timely, quality output. Serve as escalation point for complex cases; perform root‑cause analysis and drive corrective actions. Investigate and clear cash/ledger breaks; monitor aging and escal... threshold breaches. Ensure adherence to procedures and controls; support audits with clear documentation. Track and report KPIs/KRIs; communicate trends and recommendations to stakeholders. Partner with operations, technology, and product teams to automate and enhance controls. Required Qualifications Knowledge of payment flows, cash/GL reconciliations, and exception management. Ability to identify patterns, perform root‑cause analysis, and interpret operational metrics. Proficiency with reconciliation platforms, Excel and basic data analysis. Sound judgment balancing client experience, risk, and efficiency under time pressure. Strong attention to detail with commitment to accuracy and control adherence. Clear written and verbal communication skills. Preferred Qualifications 2–5 years in payment operations, reconciliations, or financial operations. Experience meeting production targets and managing SLAs in a high‑volume environment. Experience supporting audits and working within risk/control frameworks. Process improvement or automation experience #J-18808-Ljbffr JPMorgan Chase & Co.