Branch Manager

Description Home Care Branch Manager assumes management responsibility for the fiscal and operational activities of the home care agency. He is responsible for long‑term planning, organizing, directing, and staffing of the Agency. Home Care Branch Manager plans and develops, recruits and interviews management personnel, and establishes procedures for measuring quality care and organizational performance. Reporting Relationship Reports to Area Manager/COO Responsibilities/Activities Has the authority for managing Agency business affairs and general operations. Ensure the Agency complies with all relevant federal, state, and local laws. Be familiar with, and maintain Agency rules, policies, and procedures. Familiarize all employees, including those on contract, with Agency rules, policies, and procedures. Maintain written service agreements, including financial arrangements, with other service providers for relevant services required to meet client needs. Identify critical issues that may affect the Agency. Delegate and organize branch functions and define employee accountability requirements. Provide leadership and consultation to branch personnel. Hold regular management and staff meetings to ensure efficient operation and communication to and from all levels of the branch. Recruit, select, hire, and provide initial orientation to office personnel. Coordinate with the Director of Compliance on Performance Improvement Program activities. Oversee a continuous in‑service training program and competent supervision to improve employee efficiency and client care. Complete, maintain and submit reports and records to Area Manager/COO on a regular and as‑needed basis. Conduct informal and formal performance appraisals on office personnel upon completion of probation, annually and on an as‑needed basis. Perform other duties as requested by Area Manager/COO. Designate, in writing, a qualified employee to act in their absence. Requirements Required Skills/Abilities Ability to demonstrate effective interpersonal relations. Ability to effectively communicate orally and in writing. Ability to gain respect and cooperation. Ability to inspire and motivate subordinates. Ability to direct work groups toward a common goal. Ability to oversee the work of subordinates. Ability to resolve conflict. Ability to identify problems and determine effective solutions. Ability to apply reason and logic to identify strengths and weaknesses of possible solutions. Ability to work independently and in cooperation with others. Ability to provide advice and consultation to others. Qualifications/Education An individual with training and experience in home care/services delivery/administration or a related company. One (1) year of supervisory/administrative experience in home care/services or related program. Must have a criminal background check. Must be able to effectively communicate in English. #J-18808-Ljbffr