Room Attendant - HGI Old Town - Full Time

Why Work at Hilton Garden Inn Old Town?

Hilton Garden Inn Old Town San Diego is a fantastic place to work thanks to its upbeat, team-oriented environment and excellent location. With a modern lobby, outdoor pool, fitness center, EV charging, on-site restaurant/bar, and business meeting spaces, it's a dynamic, amenity-rich setting that makes every shift engaging. Plus, being steps from historic Old Town, SeaWorld, the zoo, and trolley transit means staff enjoy convenience and variety on and off the clock.

DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt

SUMMARY: To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

RESPONSIBILITIES:

• Clean and disinfect assigned guestrooms including bathrooms. Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot cleans walls and doors as required. Tidies guest's personal belongings as required. Clean public spaces as needed.
• Restock towels and all supplies that are needed in the rooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintains cart and linen rooms in a safe and orderly fashion.
• Report all maintenance problems for guest satisfaction.
• Responsible for keys assigned to them.
• Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.

• Comply with all Company policies and procedures, including all safety and sanitation policies. Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE's.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Understands the emergency procedures for the Housekeeping department and the entire Hotel.
• May be required to work evenings, weekends, and/or overtime.
• Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

QUALIFICATIONS:

• Desirable: fluency in English
• Organizational skills.
• Ability to follow instructions accurately.
• Ability to work with a minimum of supervision.
• Ability to maintain excellent attendance and punctuality.
• Ability to be well groomed, clean and neat.
• Ability to work with a minimum of supervision; maintain excellent attendance and punctuality.

EXPERIENCE:

• Previous Housekeeping experience helpful.

PHYSICAL DEMANDS

• Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
• Carrying or lifting 50 lbs
• Repetitive tasks
• Fast-paced work environment

WORK ENVIRONMENT :


Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working:

• Under variable temperature conditions (or extreme heat or cold)
• Under variable noise levels.
• Around fumes and/or odor hazards.
• Around dust and/or mite hazards.
• Around chemicals.
• Around bio-hazards.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

• Closed toe, non-canvas and non-skid soled shoes.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.