Leasing Associate - Tax Credit

Overview At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Position Summary The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases, act as a landlord for property owners, perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re‑certification of other assisted housing tenants. Responsibilities Ensure the model apartments and target apartments are ready for show and maintain work areas, common areas and office in a clean and orderly manner. Complete lease forms or agreements and collect rental deposits. Market the property effectively by answering questions, conducting tours, and promoting community amenities. Have a thorough knowledge of lease terms, specifications and all community policies. Complete move‑out procedures for residents as per the Admissions and Continued Occupancy Policy (ACOP) and SOPs; maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency. Regularly shop competitive properties and remain knowledgeable of market conditions. Develop and maintain an ongoing resident retention program under direction of Property Manager. Maintain all resident and property files. Handle resident requests and complaints courteously and efficiently. Maintain a professional appearance and attitude at all times. Education and Experience Qualified candidates will have 1+ years of tax credit experience. Experience in property leasing, sales, and/or customer service. Knowledge of HUD rules and regulations, as well as policies and procedures of low‑income housing programs. Excellent follow‑up skills via email and phone. On‑site experience is a plus. Experience with Microsoft Office Suite including Word and Excel. Qualifications Physical Requirements: May be required to sit for extended periods while working at a desk. May be required to climb stairs. Must be able to read documents, computer screens, and data. Must be able to hear and understand verbal communications in person and over the phone or computer. May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds. Must be able to use mobile devices and applications for work‑related tasks. Work Environment: This role is based on site, primarily in an office setting but may require the employee to spend some time outside with exposure to the elements. The office is an open setting which may include bright lights, constant noise, and distractions. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community. Comprehensive healthcare coverage available for all full‑time, regular associates. Employer‑paid employee assistance, mental health, and wellness programs. Ancillary benefits including critical illness, hospital indemnity, and accident insurance. 401(k) with robust company match. Opportunities for professional development, career growth, and role‑based learning plans. Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG). Paid time off plus floating holidays and volunteer days. Discounted perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts). RPM Living is an Equal Opportunity Employer. #J-18808-Ljbffr Roscoe Property Management