Accounts Receivable Specialist

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is seeking an Accounts Receivable Specialist responsible for managing patient accounts with outstanding self-pay balances, advising on bills, charges, and payment plans, and ensuring compliance with relevant billing practices. The primary goal is timely resolution of financial accounts while maintaining high standards of professionalism and clear communication with patients.


Key Responsibilities

• Proactive Account Oversight: Monitor and manage patient accounts with outstanding self-pay balances to ensure timely resolution.
• Financial Advising: Explain bills, charges, and payment options to patients with clarity and professionalism.
• Pricing Integrity: Audit billed charges to ensure compliance with negotiated pricing agreements.
• Payment Optimization: Facilitate patient payment plans and collect payments aligned with insurance and care quotes.
• Credit & Refund Resolution: Process patient refunds or submit cash distribution requests for credit balances.
• Financial Assistance Guidance: Refer eligible patients to financial assistance programs.
• Upload patient statements into the Waystar Patient Notebook according to company policy.
• Maintain detailed documentation of patient communications and payment activities within the EHR system.
• Serve as the primary contact for patient inquiries regarding balances and adjustments.
• Collaborate with internal departments to resolve complex account issues.
• Communicate billing-related issues to relevant stakeholders.

Qualifications

• High school diploma or GED.
• Basic math, bookkeeping, and accounting skills.
• Understanding of HIPAA regulations.

Experience

• 1+ years of experience in medical billing.

Skills

• Exceptional communication skills: Professionalism, responsiveness, and clarity in interactions.
• Adaptability & Multitasking: Ability to manage competing priorities in a fast-paced environment.
• Technical Proficiency: High digital literacy and strong command of computers and software.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language


This position requires adherence to all federal, state, and organizational regulations governing patient confidentiality and healthcare billing practices, including strict compliance with HIPAA.


* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.