GTM Systems Manager, Opportunity to Cash New York City

About the Role We’re hiring a GTM Systems Manager – Opportunity to Cash to own and scale our end-to-end Order-to-Cash systems. This role is responsible for ensuring our CRM, CLM, CPQ, and Billing systems operate as a single, coherent platform that supports fast deal execution, accurate billing, and clean revenue data. You’ll have direct ownership of Salesforce (CRM), CLM, and CPQ , and will work closely with Engineering to design and maintain the data architecture and integrations that power our billing systems. This is a highly cross-functional role at the intersection of Sales, Finance, Legal, RevOps, and Engineering. This role is ideal for someone who has stood up or significantly evolved CPQ and Billing workflows in a B2B SaaS environment and wants true ownership rather than a ticket-driven admin role. This role will be located in our NYC hub in Union Square and requires you to be onsite 5 days per week. What You’ll Do CRM, CPQ & CLM ownership Own Salesforce configuration and automation related to O2C workflows. Own CPQ configuration including product catalog, pricing models, discounting, approvals, and quote logic. Own CLM workflows including contract templates, clause logic, approvals, and system-driven contract generation. Ensure quotes and contracts are tightly aligned and enforced by systems (not manual workarounds). Own the Opportunity-to-Cash systems domain Own the full lifecycle from Opportunity → Quote → Contract → Order → Billing . Serve as the systems owner for Salesforce Opportunity, Quote, Order, and related objects. Ensure data consistency, automation, and clear system-of-record definitions across all O2C systems. Own roadmap and prioritization for the Opportunity-to-Cash systems domain. Billing systems & data architecture Partner closely with Engineering to design and maintain billing data models and integrations. Define how pricing, terms, entitlements, and contract data flow into billing systems. Ensure billing data is accurate, auditable, and scalable as deal complexity grows. Support Finance requirements for invoicing, reporting, and downstream revenue processes. Salesforce administration & automation Build and maintain Flows, validation rules, approval processes, and integrations. Maintain high data quality across Accounts, Opportunities, Quotes, Contracts, Orders, and Subscriptions. Support complex or non-standard deals by improving system capabilities rather than creating one-offs. Cross-functional partnership Work closely with Sales Ops, Finance, Legal, RevOps leadership, and Engineering. Translate business requirements into scalable system design. Clearly document workflows, lifecycle stages, and system behavior for GTM teams. What We’re Looking For Must-haves 5-8 years experience in GTM Systems, RevOps Systems, or Sales Operations Systems roles. Proven experience owning or standing up CPQ and Billing workflows in a B2B or B2C SaaS environment. Strong Salesforce experience; Salesforce Administrator background is ideal . Deep understanding of Order-to-Cash processes and data flows. Comfortable partnering with Engineering on data models, integrations, and system boundaries. Strong systems thinking with attention to data integrity and scalability. Nice-to-haves Experience with modern CPQ, CLM, or Billing tools (e.g. Salesforce CPQ, Nue, Ironclad, DocuSign, Stripe, Zuora, Chargebee). Experience supporting subscription, usage-based, or hybrid pricing models. Experience working closely with Finance and Legal teams. Prior experience in a high-growth or scaling GTM organization. Why This Role True end-to-end ownership of the Opportunity-to-Cash systems backbone. High-impact role touching Sales, Finance, Legal, and Engineering. Opportunity to design clean, scalable architecture rather than maintain legacy debt. In-office team with strong collaboration, autonomy, and clear ownership. What’s In It For You Global collaboration: Partner with teams and clients domestic and internationally. Competitive package: Comprehensive salary, benefits, and tools for success. Meaningful work: Your efforts shape how thousands of lawyers use AI daily. In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision: Multiple medical plan options through Aetna and Kaiser Permanente, HSA or Healthcare FSA (based on plan selection), Dental plans via MetLife, Vision plans via Vision Care. Family Support: Generous parental leave, Free access to Maven Clinic, Dependent Care FSA, Free One Medical membership for employees and dependents. Additional Perks: Pre-tax commuter benefits, Life Insurance + STD/LTD, 401(K) with generous company match, Unlimited PTO, Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Legora AB