Contracts and Customer Data Coordinator

Contracts and Customer Data Coordinator Responsible for managing contracts, customer master data, and compliance processes across North and Latin America. Acts as a coordinator between legal, contract management, and global customer data teams while supporting distributor network initiatives and cross‑functional projects. Ensures accurate documentation, process adherence, and alignment with company policies, ethics, and business objectives. Key Accountabilities Ensure sales contracts and frame agreements are updated and valid Maintain the internal contract database Update and maintain customer master data in SAP Act as regional liaison to the network legal team Provide regional support for the contract management team Serve as regional representative on the global customer master team Ensure contractual documents (or relevant information) are communicated and retained as required Create, develop and comply with local work instructions Maintain training material Engage in strategic campaigns and initiatives to manage Distributor Network in North and Latin America Participate in cross‑functional projects with Network (Strategy), Marketing, Finance and Technical Teams Prepare presentations for Senior Leadership Support and execute project work assigned to the Network & Distribution Team Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Adhere to company and professional ethics governing the handling of confidential information and the observation of confidentiality Maintain professional relationships with company employees, clients and customers, both internal and external Represent the company professionally in all interactions both internally and externally Promote a compliance culture in area of responsibility, and live the letter and the spirit of the Rolls‑Royce Code Of Conduct Basic Requirements Applicants must be authorized to work for any employer in the U.S. without sponsorship. Rolls‑Royce is unable to sponsor or take over sponsorship of an employment visa at this time. Bachelor’s degree in Business or Sales and 3 years of experience in supply chain, distribution management, project management, service operations; or 7 years of experience in related fields. Preferred Qualifications Strong knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for contract processing, and evaluation of customer satisfaction. Previous experience using analytical, organizational, and administrative skills to identify and solve problems. Previous experience in Project Management fields. Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls‑Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. Benefits Pay range $80,432 – $130,702 annually Health, dental, vision, disability, life and accidental death & dismemberment insurance Flexible spending account Health savings account 401(k) retirement savings plan with company match Employee Assistance Program Paid Time Off Paid holidays Paid parental and family care leave Tuition reimbursement Long‑term incentive plan #J-18808-Ljbffr Rolls-Royce plc