Director of HR (Cleveland)

Chicago, Illinois / Cleveland, OhioGeneral and Administrative – Human Resources /Full-Time /On-siteShape the future of search.About BrightEdgeBrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the roleWe are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.  This position is on-site 5 days / week based out of our Chicago office How you'll spend your time:Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently. Manage benefits, PTO, compliance and other HR operations needs for employees and contractors. Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues. Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices. Scale existing processes for growth and innovation based on business needs. Redefine employee experience and overall operating model, powered by data, trends and insights Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes Ensure compliance with federal and state programs. Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices Handle domestic and international immigration needs. What you'll bring: 8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company Bachelor's degree in Human Resources, business administration, or related field Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward Experience presenting on complex cross-functional projects and processes driving results Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever) Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups Proven track record handling confidential information with discretion HR certification (e.g., SHRM-CP, PHR) preferred. Benefits Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs Discounted gym membership and fitness benefits No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Pet wellness and insurance plans to keep your furry family healthy $170,000 - $210,000 a yearThe US base salary range for this full-time position is $175,000 - 200,000 + bonus + benefits. This depends on experience and the location of where the job is performed. About BrightEdge:BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue. The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.