Strategic Operations Analyst

Job Description

Job Description

Overview

Opportunity: Strategic Operations Analyst

HHM Hotels is a leading hospitality management and investment firm with a portfolio of over 200 hotels and resorts across the United States. We are seeking a Strategic Operations Analyst to join our corporate team. This role supports portfolio performance by providing data-driven insights, enhancing reporting capabilities, and partnering with operations leadership to drive results across the portfolio.

Your Growth Path

Senior Analyst - Manager - Director

Your Focus

• Performance Analysis: Analyze property-level performance to identify trends, gaps, and opportunities to improve operational and financial outcomes.
• Reporting & Analytics: Build and maintain dashboards and reporting tools (Power BI, Excel) to support visibility into portfolio performance.
• Process Improvement: Support the automation and standardization of reporting to improve accuracy, efficiency, and timeliness.
• Cross-Functional Partnership: Work closely with Revenue Management, Sales, and Accounting to support reporting, modeling, and performance tracking.
• Financial Analysis: Review hotel financials to understand key drivers and support performance improvement initiatives.
• Presentation Development: Prepare clear, data-driven materials for internal leadership and ownership groups.

Your Background & Skills

• Education : Bachelor’s degree in Business, Finance, Hospitality, or a related field preferred.
• Technical Skills: Strong proficiency in Excel and PowerPoint; experience with Power BI preferred.
• Analytical Ability: Strong attention to detail with the ability to interpret data and identify actionable insights.
• Communication: Ability to communicate clearly and effectively with internal stakeholders, including senior leadership.
• Organization: Ability to manage multiple priorities in a fast-paced environment.
• Industry Knowledge: Foundational understanding of hotel operations or hospitality business models preferred.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Employee Assistance and Wellness Program

Work Environment and Context

• Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It