Technical Support Spec I

Hendrick Health

JOB SUMMARY

Technical Support Specialist I is to oversee and maintain computer hardware and software systems. Specialist aid in resolving technical issues concerning client's daily operation or software infrastructure. A Technical Support Specialist I will also support computer software integration by diagnosing and troubleshooting common problems.

JOB REQUIREMENTS

Minimum Education

High School or Equivalent.

Minimum Work Experience

No previous experience

Required Licenses/Certifications

Required Skills, Knowledge, and Abilities

Written and oral communication skills
Ability to use critical thinking skills to analyze and solve problems
Ability to manage multiple deadlines and tasks
Ability to work successfully in a team environment
Occasional night, weekend, and holiday work
Occasional off-campus and overnight travel for site visits and training
Customer service or helpdesk experience helpful
Familiar with Microsoft Office products including Excel, Word, and PowerPoint
Perform minor maintenance and repair to Information Technology Services equipment
Replace cartridges, paper and other consumables as needed on printers
Provide troubleshooting solutions for computer or operating system issues that affect daily activities
Install, monitor, and uninstall PCs/Printers/Scanners/Mobile/Peripherals/etc
Hospital rounding
Media support
Work request
Reporting

Designated Driver

Apply

Vacancy posted 2 days ago

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