Systems Specialist - Active TS/SCI w/Poly
$97.75k - $132.25kGeneral Dynamics
Information Technology Support Specialist
Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter.
Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.
HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT:
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
WHAT YOU'LL NEED TO SUCCEED:
- Required Experience: 5+ years of related experience
- Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
- Security Clearance Level: TS/SCI w/Poly
- Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
Location: On-Site in Annapolis Junction, MD
Certification Required: Comp TIA Security+ - CompTIA
US Citizenship Required
Shift: Wednesday - Sunday 10pm-6am
This position is mission essential, may include work on holidays when required
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction
Vacancy posted 4 days ago
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