Northland Transportation Liability Technical Specialist

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category & Compensation Claim Compensation Salary Range: $85,600.00 - $141,200.00 Target Openings: 2 What Is The Opportunity? Be the Hero in Someone's Story. When life throws curveballs—storms, accidents, unexpected challenges—you become the beacon of hope that guides our customers back to stability. As a Technical Specialist, you are responsible for handling complex, high‑exposure claims. What Will You Do? Independently manage a caseload of commercial transportation liability claims. Conduct thorough investigations, including policy review, liability, damages, and compliance with applicable laws and regulations. Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. Maintain detailed and accurate claim documentation to comply with internal protocols and regulatory requirements. Coordinate with internal teams, legal counsel, and third‑party professionals. Provide guidance and mentorship to Claim Representatives and trainees, sharing knowledge and best practices to foster their development. Ideal Candidate Qualifications Bachelor’s Degree. Five years of experience in insurance claims, preferably commercial trucking liability claims. Experience with claims management and software systems. Strong understanding of insurance principles and terminology, with the ability to understand and articulate policies. Strong analytical and problem‑solving skills. Proven ability to handle complex claims and negotiate settlements. Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. Must Have High School Diploma or GED. Two years of liability claim handling experience and/or comparable litigation claim experience. Background check and relevant state insurance license(s). Licenses must be obtained within three months of starting the job. What Is In It For You? Health insurance for you and eligible family members, effective from your first day of employment. Retirement: Travelers matches 401(k) contributions dollar‑for‑dollar up to your first 5% of eligible pay, subject to an annual maximum. You also have access to a fully funded Pension Plan. Student loan support: The Paying It Forward Savings Program contributes to your 401(k) when you make student loan payments. Paid Time Off: Minimum 20 days PTO annually plus nine paid company holidays. Wellness and mental health programs: access to professional counseling, health coaching, and resources to support your well‑being. Volunteer encouragement: Matching Gift and Volunteer Rewards program to support charitable giving. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. Additional Information Travelers reserves the right to fill this position at a level above or below the level included in this posting. For more information about our benefit programs, visit Travelers has more than 30,000 employees across the United States, Canada, the United Kingdom, and Ireland. For questions regarding the physical requirements of this role, send an email to the recruitment team. #J-18808-Ljbffr Travelers Canada