General Manager Rooftop Bar and Pool

POSITION OBJECTIVE

Provides total operational, and financial leadership of Rooftop Bar & Pool and maintains all applicable standards set forth at Hotel Bennett.


ESSENTIAL JOB FUNCTIONS

• It is the Bar & Pool Manager's responsibility to meet the financial targets by executing and enhancing the guest experience, increasing staff knowledge, and managing all costs as defined by the budget
• Knowledgeable about the beverage trends.
• Maintains bar and pool staffing levels to provide for optimal performance commensurate to volume
• Ensures adherence to departmental and Hotel guidelines, policies and procedures
• Responsible for smooth, efficient, cost effective operation of bar and pool to include labor management, supervision of all aspects of service, inventory control
• Participates in the evaluation of food & beverage product, front-of-the-house employee performance, and development of product consistent with our market position
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
• Reviews daily payroll report, controls daily labor costs by flexing staffing levels in accordance with business volume
• Communicates daily with Chef in charge, providing current information on expected business levels
• Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel at non-management levels
• Builds and enhances training curriculum to elevate the three pillars of business success: people, product and profit
• Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
• Coaches, counsels, retrains employees as needed to ensure superior levels of performance
• Attends all required Food and Beverage meetings to keep abreast of in-house activities and upcoming events
• Host departmental meetings as required to communicate effectively with all personnel to ensure that they are kept current on pertinent hotel information and activities
• Support other departments as may be necessary for a successful operation of Hotel Bennett.

EDUCATION/EXPERIENCE

• Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire
• Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire
• 3+ years experience managing bars with successful cocktail programs
• 2+ years experience in pool and recreation

PHYSICAL DEMANDS

• Work tasks are performed both indoors and outdoors. Temperature inside is moderate and controlled by hotel environmental systems; however, must be able to work in outdoor weather.
• Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for much of the work day and possibly for 8 hours or more.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift trays of food, food items, bags, cases weighing up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Requires manual dexterity to use and operate all necessary equipment.
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.