Front Desk Receptionist (Dermatology) - Tampa, FL

Front Desk Receptionist (Medical Receptionist)We're hiring a full-time Front Desk Receptionist (Medical Receptionist) to join Academic Alliance in Dermatology in Tampa, FL. This role is ideal for someone with strong customer service skills who is interested in working in a fast-paced healthcare environment.As a Front Desk Receptionist, responsibilities will include checking patients in and out, verifying and updating insurance and personal information, scheduling and confirming appointments, collecting copays, and supporting daily office operations to ensure an efficient and positive patient experience.Schedule: Monday - Friday, 8:00 AM - 5:00 PMSpanish-speaking applicants are highly preferred.Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, has 23 locations throughout Southwest & Central Florida. For over 30 years, we've provided patients with medical and cosmetic dermatology services, led by Dr. Panos Vasiloudes and supported by advanced technology and treatment options.Why join Anne Arundel Dermatology? We are committed to continual training and education for our physicians and staff. Our team stays current with the latest dermatology advancements, treatments, and research, offering employees the opportunity to build a meaningful and stable career in healthcare.ResponsibilitiesDuties/Responsibilities:Greet and check in patients in a professional and welcoming mannerManage patient check-in and check-out processes, including collecting copays and balancesSchedule, confirm, and coordinate patient appointments and referralsAnswer and screen incoming calls, take accurate messages, and route appropriatelyEnter and update patient demographics, insurance information, and medical records in the systemReview patient charts to ensure all required information, documentation, and signatures are completeTrack patient flow in the reception area and communicate updates to clinical staffHandle administrative tasks such as scanning, faxing, and managing incoming correspondenceMaintain and update office and product inventory, including placing supply orders as neededRun end-of-day reports and assist with balancing daily paymentsProvide support to clinical and administrative team members as needed to ensure smooth office operationsDeliver excellent customer service by treating all patients with professionalism, empathy, and respectQualificationsEducation and Experience:High School Diploma or GED required2+ years of recent customer service experience required (retail, hospitality, or healthcare welcome)1-3 years of experience as a Medical Receptionist or Front Desk in a medical office preferredPrior experience in dermatology or a specialty clinic setting preferred, but not requiredSkills/Abilities:Strong customer service and interpersonal communication skillsAbility to multitask and manage a high-volume front desk environmentExcellent organizational skills and attention to detailComfortable working in a fast-paced healthcare or medical office settingFamiliarity with HIPAA guidelines and patient confidentiality standardsExperience using electronic medical records (EMR) systems preferredProficient with multi-line phone systems and standard office equipment (computer, fax, copier, scanner)Basic to intermediate computer skills requiredAbility to prioritize tasks and manage time effectivelyFluent in English; Spanish-speaking candidates are a plusAbility to travel to nearby offices as needed for coveragePhysical Requirements:Prolonged sitting with occasional standing, walking, stooping, and reachingManual dexterity required for computer and phone useAbility to lift and carry up to 30 poundsVision and hearing sufficient for computer work and phone communicationLicensure/Certifications/EducationFull-time employees (30+ hours per week) are eligible for a comprehensive benefits package, including:Medical, Dental, and Vision insurance (effective the 1st of the month following hire)Short-term and long-term disability coverageVoluntary life insurance (employee, spouse, and child)Critical Illness and Hospital Indemnity coverageCompany-paid Basic Life and AD&D insurancePaid time off (PTO)Paid holidaysRetirement savings planEmployee discounts on cosmetic services and products myDermRecruiter