Customer Service Manager - GRC & Compliance Delivery Lead
agencycyber
Agency Cybersecurity, located in Richmond, VA, seeks a Customer Service Manager to lead client service functions for compliance engagements like SOC 2 and HIPAA. You will manage a team of Account Coordinators, ensuring smooth operations and high client satisfaction. The ideal candidate has 5+ years in customer service or account management and strong organizational skills. The position offers full-time salary plus benefits, including 10 PTO days, a 401(k) match, and monthly stipends for health and gym memberships. #J-18808-Ljbffr agencycyber
- ...candidate with extensive knowledge and experience in cybersecurity and the ServiceNow GRC tool. This position will focus on understanding and applying governance, risk, and compliance principles within the role. Applicants must have a STEM-based BS degree or higher and...SuggestedContract work
- ...supporting enterprise governance, policy, compliance, and audit readiness across a complex... ...improvement, and effective use of ServiceNow GRC/IRM and ITSM capabilities. What's In... ...maintenance, and daily operational use. Manage ServiceNow ITSM oversight ticket queues,...SuggestedContract workRemote work
$115.2k - $158.4k
...our caring community The Program Delivery Lead will lead the strategy,... ...Operations, Risk Adjustment, Care Management, Encounters, Compliance, Market Leadership, Product, and external... ...effectively, the self-provided internet service of Home or Hybrid Home/Office employees...SuggestedFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome office- ...impact on the lives of other people. The Role As a Delivery Lead, you will be responsible for ensuring our client projects... ...complexity and achieve meaningful transformation. More than managing projects, this role is about building trust, driving value, and...SuggestedFull timeShift work
- ...Power Delivery Project Management Area Lead WSP is currently initiating a search for a Power Delivery Project Management Area Lead. The successful... ...climate. As one of the world's leading professional services firms, WSP now brings world-class expertise in power...SuggestedContract workFor subcontractorLocal areaRemote work
- Lilly is recruiting for an Associate Director - IT Systems Delivery Lead to oversee technology-driven manufacturing initiatives at new API... ...with business goals, and ensuring quality and regulatory compliance. The position emphasizes strong leadership, cross-functional...
- Insight Global in Richmond, VA seeks a Project Manager II to lead AI initiatives in a hybrid Agile/Waterfall environment. You will partner... ...stakeholders, vendors, and cross-functional teams to drive delivery, manage risks, and align with PMO governance standards. The...
- HDR is seeking a Business Class Lead (BCL) within its Water Business Group to lead and mentor teams delivering water resource planning... ...teams to drive growth, staff development, and project delivery excellence. The role emphasizes leadership of multidisciplinary...
$86.1k - $169.8k
...organization is to empower customers to accelerate business value... ...leverage Microsoft's products and services, ignited by our people and... ...technology) Service Management blood running in your veins?... ...(CSAM), you are the primary delivery lead and a partner for our more strategic...Ongoing contractLocal areaWorldwide$124.5k - $182.6k
...how health is understood and managed, and support the communities... ...Director - IT Systems Delivery Lead This is an opportunity you don... ...efficient delivery of products and services. Determine when to apply... ...effectively. GxP Compliance: Ensure all projects adhere...Full timeMonday to FridayFlexible hours- UNOS is seeking an Accounting Manager to lead core accounting operations and oversee a team responsible for financial reporting, compliance, and accounting processes. You will direct the month-end and year-end close, manage general ledger activity and reconciliations, and...
$86.6k - $119k
Jacobs is seeking a Digital Delivery Coordinator to drive the digital delivery in cutting-edge data center projects. The successful candidate will support project teams in leveraging BIM workflows using tools like Revit and Navisworks. This role requires a passion for...$75k - $115k
...class cybersecurity and compliance. Our software and services simplify complex... ...Overview We’re seeking a Customer Service Manager (Team Manager) to lead and scale our client... ...compliance and GRC engagements (SOC 2, ISO... ...Own the client service delivery experience from onboarding...Full timeWork at office$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to... ..., commerce, sales, and service. We are a team of strategists,... ...technology, creativity, and ongoing managed services to solve the biggest... ...Success Manager, you’ll lead with outcome and value. You’ll...Local area- Job Summary: The Technical / Service Delivery Lead is responsible for providing independent quality... ...and delivery to Treasury, maintaining compliance with mandated standards and frameworks... ...escalation tier above the Project Manager for issues arising during delivery....
- ...strategic and collaborative Director of Services Delivery to provide strategic direction,... ...experience with the agencies and external customers while driving the transformation activities... ...business value through effective management of IT resources (people, finances, services...Contract workWork experience placementLocal area
- HDR is seeking a Management Consulting Lead for the Mid-Atlantic Water Business Group based in Vienna, Virginia. This role involves leading utility management advisory projects, collaborating with HDR employees and partners to develop effective solutions for clients. The...Local area
$186.75k - $311.25k
...the primary strategic lead to complex oncology provider... ...aligned to access and customer strategiesIdentify... ...Access, Patient Services, BU Sales, GPO lead) to... ...working in OncologyAccount management experience in complex... ...to ensure GSK’s compliance to all federal and state...Full timeContract workLocal areaRemote work- HDR is a leading employee-owned firm delivering water infrastructure and environmental solutions in the United States. The Business Class... ...initiatives with market drivers, and engage with clients and HDR leadership to drive growth and project delivery. #J-18808-Ljbffr HDR
$75k - $100k
...Customer Success Manager Remote - US What You Will Be Doing Manage a portfolio of 30+ accounts across the full customer lifecycle, from... ...cadence in Planhat Escalate issues appropriately to Services, Support, and Product, and drive resolution on behalf of the...Remote workFlexible hours- ...APO- Demand Planning DP Oracle E-business suit Supply chain management HVAC Domain Expert - Digital, ERP & Enterprise IT Transformation... ...HVAC business processes (manufacturing, supply chain, service, parts, dealer channels) into technology requirements Provide...
- West Cary Group in Richmond, Virginia seeks a dynamic Project Manager to coordinate client projects from intake to completion. You will... ...include reporting progress to stakeholders, QA and compliance, and driving process improvements. A collaborative, fast-paced...
$129k - $167k
...office is seeking a MEP Senior Project Manager to act as primary contact between... ...preferred.Dewberry is a leading, market-facing professional services firm with more than 60 locations and... ...of choice and will be conducted in compliance with all applicable federal, state...Work at officeLocal area$60k - $68k
...Description Job Description Parking Compliance Manager CityParking Inc. · Richmond, VA ·... ...$68,000/year DOE · Full Benefits Lead a hands-on compliance team at one of Richmond... ...for questions in the field Own the customer service side of compliance: respond to emails,...Full timeFor contractorsLocal area$70k - $90k
...Description Job Description Insurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client... ...commercial lines account manager or account executive to service a book of commercial lines mid-market to large accounts. The position...Work at office$157.5k - $262.5k
...insights, products, and services that make quality... ...Affairs leads the development and... ...strategies to ensure compliance across the... ...product lifecycle management.The position serves... ...approximately 900 delivery vehicles, we... ...serve over 200,000 customer accounts across the...Full timeTemporary workWork at office$158k - $237k
...something special. Behind our customers - amazing companies... ...Strategic Account Manager represents Rockwell... ...Industry Director, you will lead global partnership... ...products, software, and services portfolio, with a... ...engagement and solution delivery across regions.Travel...Full timeRemote workWorldwideFlexible hours$110k
...Are you ready? As a Strategic Account Manager, you will develop and implement strategy for increasing sales and profits with strategic customers and call on Corporate accounts and others as assigned. Important: A 2 week training will take place in Saint Louis, MO upon...Full timeFlexible hoursNight shift- Req ID: 30396At NTT DATA Services, we know that with the right people... ...profit goals and effectively manages P&L across multiple deal... ...phases of selling and overall delivery of highly complex solutions or... ...Typically, directly / indirectly leads client team of 250+.Basic...For contractorsWork experience placement
$50k - $100k
...Account Manager ColonialWebb is seeking an enthusiastic Account Manager with a mechanical... ..., plumbing and electrical) commercial service industry, or a mechanical engineering... ...an array of services for our commercial customers for over 50 years. Perks of joining ColonialWebb...
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