Senior Collections Specialist

Senior Collections SpecialistWe are hiring a Senior Collections Specialist to support a large, well-established organization in the fleet services space. This role is responsible for managing a high-volume portfolio of accounts, partnering cross-functionally (Billing, Invoicing, Account Managers, Cash Application), and resolving complex discrepancies through strong analysis and Excel-based reporting.Key details:Employment type: Contract (potential conversion possible; not guaranteed)Pay: $30–$40 per hourBenefits: Our consultants are eligible to enroll in medical, dental and vision benefits.Schedule: 8:30am–5:30pmWork model: HybridFirst 2 weeks fully onsite for training (Mon–Fri)Post-training: onsite Tuesday–Thursday (3 days onsite / 2 remote)Location: Alpharetta, GA (30009)Typical day-to-day:Manage approximately 100–125 accounts in an assigned portfolioCollaborate frequently with internal partners (Billing, Invoicing, Account Managers, Cash Application)Perform detailed research, reconciliation, and issue resolution (not cold-calling focused)Maintain daily reporting and communicate updates clearly to leadershipResponsibilities:Research accounts to resolve discrepancies (short payments, misapplications) and answer inquiriesGenerate monthly reconciliation reportingUpdate complex Excel reports daily and provide status updates to managementSupport workload coordination by assisting the team lead with daily task distribution as neededAssist with periodic third-party audits by gathering and providing supporting documentationComplete ad hoc tasks and projects as assignedQualifications:Bachelor's degree in Accounting, Finance, or Business preferred5+ years of B2B collections experience (large, complex portfolios)Advanced Excel skills (PivotTables, lookups/VLOOKUP-style functions)Experience with large ERPs (e.g., SAP, Oracle, NetSuite, Dynamics); Oracle/Oracle Fusion is a plusStrong analytical/problem-solving skills and ability to resolve complex account issuesExcellent communication, interpersonal skills, and ability to negotiate professionally with AP contactsHighly organized, detail-oriented, and able to work with minimal supervisionIf you meet the qualifications and are looking for your next opportunity, we encourage you to apply today.