Insurance Specialist

Insurance Specialist

Job Category: Administration/Clerical Requisition Number: INSUR001389

Full-Time On-site Boice-Willis Clinic | Park West 3221 Zebulon Road Rocky Mount, NC 27804, USA

Description

Job Responsibilities:

• Initiates timely collection and disposition of unpaid claims including all denials, appeals, and secondary coverage with the appropriate insurance carrier
• Research and resolves underpayments with insurance carrier as per billing contract
• Contacting patients regarding balances, outstanding claims, and assisting with denials if necessary
• Updating patient demographics by utilizing third party payer on-line resources to verify insurance benefits, coordination of benefits, check claim status, and file corrected claims directly with payer if required
• Process all credit balances and refund requests to insurance companies and patients
• Performs contractual adjustments with supporting documentation with administrative approval
• Performs other duties or special projects as assigned by manager
• Maintain confidentiality of all patient privacy and policy information

Required Skills & Abilities:

• Knowledge of insurance and billing. Commercial Insurance Payer Billing Experience Preferred
• Computer proficiency.
• Strong people skills.
• Excellent verbal & written communication skills.
• Posses the ability to work in a constantly changing environment.
• Displays diligence.

Education

Required

High School or better.

Experience

Required

2 years:

Work-related experience in relevant area of medical billing/collections

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.