Instructional Designer

Instructional Designer

HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The role of Instructional Designer contributes to HighPoint through the design, development, and maintenance of instructional material for job training products.

Job Responsibilities

• Evaluate and modify existing instructional materials to improve instructional design quality.
• Create and design new/refresher training products and curriculum.
• Conduct needs analyses, write objectives, recommend instructional models, create learning solutions, and integrate measurement standards.
• Select, modify, or create a design and development model for a project.

Content Maintenance, Quality & Compliance

• Revise current training products and curriculum regularly to keep content accurate and current.
• Manage deliverables and timelines while meeting quality standards, Section 508 compliance, style guide requirements, and review cycles.
• Participate in call reviews, test calls, and quality activities to assess training effectiveness.
• Seek guidance/resources to ensure data is interpreted correctly at the product level.

Collaboration & Stakeholder Engagement

• Work with curriculum team members, Subject Matter Experts, and cross-department representatives.
• Attend team, curriculum, and client meetings.
• Occasionally represent the Training team when presenting to the client.
• Assist new hires with onboarding plans, tasks, and shadowing.

Process Improvement & Innovation

• Create, document, and improve team processes, standards, and best practices.
• Recommend and execute solutions/work-arounds that support the overall program or project.
• Identify and communicate issues or improvement opportunities.
• Seek opportunities to try new processes and tools.
• Accept changes to processes and environment.

Communication, Feedback & Risk Management

• Provide feedback to leadership regarding issues or improvement opportunities.
• Communicate clearly and in a timely manner about issues, opportunities, barriers, and project risks.
• Contribute to the overall goals of the training organization.

Project Leadership & Team Contribution

• Contribute to key projects and initiatives.
• Act as a key contributor and team leader supporting training organization goals.

Professional Knowledge & Tools

• Maintain current knowledge of instructional design concepts, including adult learning principles, Bloom's Taxonomy, Kirkpatrick's Levels of Evaluation, and related frameworks.
• Use instructional design tools such as Microsoft Office, Section 508 Accessibility tools, SharePoint, Adobe Acrobat Reader, Adobe Fonts, Captivate, and Snagit.

Knowledge and Skills Requirements

• Strong written and verbal communication skills along with sound presentation and facilitation skills.
• A high level of competence in identifying and adapting to various communication styles.
• Ability to facilitate small group design meetings, focus groups, client meetings, and other initiative meetings.
• Ability to apply/execute product development based on needs assessment findings.
• Ability to effectively design a course.
• Ability to write course objectives, create effective assessment questions, and create appropriate activities.
• Ability to translate complex concepts and ideas and convey them in a simple, easy-to-understand format and flow.
• Ability to identify and recommend the appropriate method needed to effectively deliver training.
• Customer service-focused approach to problem-solving.
• Ability to collaborate and develop strong partnerships across the team, department, and organization.
• Ability to give and receive actionable feedback in a positive manner at the product level regardless of stress level.
• Confidence and competence to drive key decisions related to products owned.
• Ability to effectively identify limitations and barriers at the product level.
• Experience facilitating training across multiple formats, such as instructor-led and virtual, preferred.

Education and Years of Experience Requirements

• Bachelor's degree from a 4-year college or university
• 4 years of instructional design and/or training delivery experience

A reasonable estimate of the current range is $60,000-65,000

HighPoint is a growth-oriented firm that provides a unique, differentiated employee culture relative to our Federal market peers. We leverage this growth-oriented and employee-focused culture to attract and retain a higher grade of talent than our peers to be an employer of choice. HighPoint helps government agencies elevate the citizen experience (CX) by improving the touchpoints through which citizens interact with government. We were founded in 2006 by Ben Lanius with the spirit of transforming how agencies connect with and empower citizens to deliver on mission-critical objectives. At HighPoint, our focus is on delivering results that matter. We support and modernize our federal customer's mission critical systems and functions. Agility is at our core: it is the mantra that drives us to succeed. We work quickly, analytically and deliver on agency priorities. HighPoint is a privately held company with a team of over 130 passionate professionals spread across 12 states in the U.S. HighPoint Digital, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. HighPoint Digital, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with HighPoint's legal duty to furnish information.