Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

RESPONSIBILITIES:

• Answer phones and route to the appropriate team member.
• Assist customers with basic questions and inquiries.
• Take payments and follow up on past-due balances.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

SCHEDULE :

• Part-time, 15-20 hours per week
• Very flexible with scheduling