Oracle Incentive Compensation (ICM) Application Support Engineer
$70 - $75 per hourThe Brixton Group, Inc.
Job Description
Job Description
Duration: 6+ months
Compensation: $70-75/hr
Location: 100% REMOTE
The role requires strong technical and functional expertise, problem-solving skills, and the ability to collaborate with cross-functional teams and communicate effectively with client stakeholders. Key Responsibilities:
- Provide application support, troubleshooting, and issue resolution for Oracle Sales Cloud Incentive Compensation.
- Configure and maintain Oracle ICM and related ERP functional components.
- Analyze complex system issues, identify root causes, and implement effective solutions.
- Support application remediation, engineering support, and system performance optimization.
- Collaborate with business users, technical teams, and client stakeholders to resolve application issues.
- Identify opportunities for continuous improvement and implement preventive measures.
- Lead and guide team members, share technical knowledge, and support team development.
- Maintain technical documentation, configuration records, support procedures, and best practices.
- Contribute to team decisions and coordinate resolution of issues across multiple teams.
- 10+ years of overall IT experience in application support, ERP functional configuration, or related roles.
- Strong hands-on expertise in Oracle Sales Cloud Incentive Compensation (Oracle ICM).
- Experience with functional configuration and support of ERP applications.
- Advanced troubleshooting, application remediation, and engineering support skills.
- Strong analytical, problem-solving, and root-cause analysis capabilities.
- Experience collaborating with cross-functional teams and supporting critical business applications.
Vacancy posted 12 days ago
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