Patient Care & Front Desk Clerk - Full-Time
$20 - $23 per hourMaine Optometry
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Patient Care Services - South Offices - Float Full Time Clerical Gorham, ME, Gorham, ME, US 3 days ago Requisition ID: 1388 Salary Range: $20.00 To $23.00 Hourly Maine Optometry continues to grow with new Doctors coming this summer!! We are looking for full‑time Patient Care Services team members to deliver exceptional and professional patient care. These are regular, full‑time positions. Interested candidates must have a strong work ethic and an attitude to succeed. If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required – we provide comprehensive training. LOCATION: South Offices include: Gorham, Windham, and Standish. Office Hours: Monday: 8am - 6pm Tuesday: Thursday 8am - 5pm Friday: 8am -4:30 pm Job Responsibilities To provide excellent customer service to all patients, vendors, and patrons of Maine Optometry. To perform various routine clerical work, provide data entry support, and provide information and assistance to patients regarding departmental policies and procedures. Job Duties Answer telephone, screen, and direct calls Greet all individuals entering the office, monitor visitor access, and maintain awareness of anyone entering the practice. Handle inquiries from patients and vendors. Receive and sort mail and other deliverables. Maintain and organize the reception/waiting area. Operate a variety of office equipment including, but not limited to: copiers, phones, computers Input and retrieve data within the computer system. Control and request as appropriate inventory relevant to the reception area. Complete the end of day tasks and other outstanding paperwork to close out the day services. Properly bill and submit services to insurance companies while keeping the patient accurately informed. Other functions Receive and organize office materials and supplies. Receive, sort, and distribute incoming and outgoing correspondence. Contribute to the overall practice needs by accomplishing duties as they arise and providing the results needed for a smooth‑running practice as assigned Qualifications High school graduate or equivalent Previous medical office experience is not needed but preferred Strong customer service skills: communicator, listener & team player Basic math skills Familiarity with computers and ability to learn new software #J-18808-Ljbffr Maine Optometry
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