Career Coach

Job Description

Job Description

About Madison Strategies Group

Are you the person your friends and family go to for advice? Do you want to go to work every day knowing you are positively impacting people's lives? Madison Strategies Group is a local nonprofit organization dedicated to empowering individuals in the community by providing comprehensive workforce development programs. The passion for our community is the driving force behind the Madison Strategies team, striving to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We are always looking ahead and innovating to ensure our programs meet the needs of the workforce and community. 

Make an Impact with Our Team

We’re looking for career coach professionals with exceptional interpersonal and organizational skills who will guide and support customers as they explore new careers, enroll and complete training, and gain employment to build a brighter future for themselves and their families. We know the work we do is both highly challenging and profoundly rewarding. Our successes come from positive attitudes, diversity of thought, collaborative work, and compassionate customer service. We hold ourselves to the highest standard because we know the importance of our work for the community. 

The Primary Responsibilities of the Career Coach Include:  

Career Coaching

• Meet with potential customers for all programs to learn about their employment history, educational background, and career goals to identify suitability for the multiple programs
• Advise customers individually and in small groups in career development techniques, such as job search and application strategies, resume writing, and interview skills
• Evaluate customers' abilities, interests, and individual strengths using assessments, interviews, or professional sources
• Conduct goal-setting meetings with customers and maintain consistent communication to track progress toward their employment, advancement, and/or education and training goals
• Assess needs and assist customers in overcoming obstacles by making appropriate referrals, including scheduling problems, childcare, transportation, family crises, and other life situations
• Enroll customers in educational programs based on interests, aptitudes, or assessments
• Promote career and employment-related programs and events, such as job fairs and career workshops

Driving Results as a Team

• Meet the program’s goals for customers completing training programs, job placement, promotion, and job retention 
• Record daily activity in Salesforce and report weekly progression toward program goals
• Complete customer-facing and internal tasks on time utilizing the organization's project management system
• Work closely with Program Coordinators to meet program goals, strategically solve problems, and provide backup support to the Program Coordinators
• Collaborate to ensure customers' progress toward career and employment goals
• Work collaboratively with the Business Services Team to determine the types of jobs that match the skills and qualifications of training graduates

Requirements: 

• 1-2 years of previous mentoring, coaching, or relatable experience
• Minimum of 2 years successfully working in an office environment
• Schedule flexibility; occasional evening and weekend work required
• Personal transportation that can be used throughout the workday
• Comfortable conducting presentations in front of small groups or one-on-one setting

Qualifications:

• Post-secondary education; BA, or BS degree preferred
• Skilled in planning, identifying priorities, and providing solutions
• Desire to work as part of a team driven by data and results, dedicated to achieving positive outcomes while maintaining a positive atmosphere
• Ability to thrive in a fast-paced and collaborative work culture
• Excellent verbal and written communication skills
• Proficient computer skills and experienced knowledge of Microsoft Office, Gmail, and Google Drive, with the ability to adapt to new equipment and technology
• Working knowledge of Salesforce or similar software preferred

Job Type: Full-Time

This role will be on-site at the Parent Resource Center with shared time at the MSG main office in downtown Tulsa.

Salary: The salary range for this position is $50,000-$55,000 annually, based on experience

Benefits: Madison Strategies Group offers a competitive benefits package including health, dental, and vision insurance, company-paid short and long-term disability, life insurance, and a 4% match on your 401k along with generous holidays and paid time off

How to apply:
Our multi-step hiring process ensures we employ the right people with the skills necessary to innovate and elevate the Madison Strategies team. Submit a resume and a cover letter describing how the mission of Madison Strategies Group motivates you.

MSG is an equal opportunity employer committed to a diverse workforce.

MSG is an equal opportunity employer, committed to a diverse workforce.

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