Bar Back - Grain, Hilton Norfolk The Main

Bar Back Position

A Bar Back maintains clean glassware, displayed in a safe manner, ensuring that all equipment is continuously cleaned after each use. This associate works as part of a team to provide friendly, efficient service in a professional manner, ensuring that the guest receives immediate attention.

Responsibilities

Essential Job Functions:

• Maintain pars of supplies at the bar by being responsible for the stocking of ice, paper products, to go cups, glassware, china for menu items, roll ups, etc.
• Keep bartender informed of items to be ordered on regular basis, anticipating business to not run out.
• Acknowledges a guest if bartender is with another guest, relates guest orders to bartender.
• Responds to all requests from bartenders for priorities and assistance.
• Bring bar food from the kitchen to the bar for bartender to serve or to direct you to place.
• Able to help set bar wells when needed
• Cut bar fruit daily as needed.
• Checks all glassware for chips, spots, prints, soap residue, lipstick, etc.
• Assists in clearing the bar by returning all used plates and silverware to dish room as guests finish at the bar.
• Rinses blenders and other equipment as used.
• Rotates stock as needed. Is able to pour wines on own with bartender approval.
• Knows where all bar items are stored and maintains proper storage with organization and cleanliness.
• Understand and comply with all company, city and state liquor laws.

Additional Responsibilities

• Reports to head bartender when arriving, prior to taking breaks and before leaving.
• Mush check schedule for any changes and is aware of all posted memos.
• Completes all assigned sidework as required, prior, during and after shift.
• Assists other team members in the restaurant, decks and raw bar/sushi bar as needed.
• Able to work a flexible schedule including weekends and holidays as required for extremely long hours.
• Accomplish daily assignments of stocking all beverage items.
• Assist bartenders with various stocking tasks.
• Maintain front of the house cleanliness standards to ensure that the highest quality products are consistently maintained.
• Interact with fellow associates in a courteous & professional manner.
• Exceeds guest expectations at all times.
• Report unsafe work conditions/practices & safety/security violations in accordance with company policy.
• Interact with the guest in a friendly & professional manner creating the "WOW" experience.
• Perform routine maintenance & cleaning on all bar equipment to include but not limited to fixtures in assigned areas in accordance with Company policy.
• Inspect & evaluate physical condition of equipment daily for cleanliness.
• Manage time & bar section productivity according to the volume of business in all areas.
• Report any necessary repairs to the bar manager.
• Continuously transport glasses, ice, heavy bottles, kegs & other bar related inventories.
• Can work in a fast paced bar environment.
• Understand & comply with all Company, city & state liquor laws.
• Successfully complete all other duties as assigned.

Qualifications

Skill

• Have good communication skills both speaking and understanding English.
• Display speed, accuracy, attention to detail, courtesy and anticipation of guests needs.
• Have willingness to work long hours on feet in high pressure environment, handling multiple tasks simultaneously.
• Should be in good physical condition and be able to bend, reach overhead, some pushing and pulling. Repetitive use of hands and wrists, firm grasping required, and hands are in and out of water frequently. Occasional changes in temperatures from walk-in refrigeration.
• Must listen to direction.
• Must be over 21.

ExperienceAt least 1 yr. in a mid to high volume outletExperienceKnowledge of beverages, wines, and spirits helpfulSkillTransport 100 poundsEducationHigh school diploma required