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Restaurant General Manager

Diamond Select Inc

Georgetown, DE

Job Description Job Description Diamond Select, Inc. is working with a fabulous Dairy Queen Team to hire a dynamic, high caliber Operations General Manager for their Team. We are looking for a culture-driving, high-volume leader and people developer. We offer very competitive pay & outstanding benefits; Interested? Apply today! Your role as an Operations General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there. Priority: Build Your Team-- People * Find and hire the best Team possible * Conduct proper orientation and on-boarding * Follow a training plan to develop a great restaurant team * Train & develop Assistant Managers, Shift Leads and Team Members * Complete Restaurant People Plans and conduct bench planning sessions * Conduct manager meetings with leadership Team and Team Member one-on-ones * Consistently recognize and reward Team Member performance * Ensure conflicts within the restaurant are resolved in a timely manner Priority: Drive Customer Satisfaction-- Customers * Personally demonstrate positive interactions with customers * Ensure that customer issues are resolved immediately & effectively * Schedule correctly to meet the needs of the business * Coach management team on driving customer satisfaction Priority: Maintain Process and Discipline Around the P & L-- Sales and Profits * Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience * Manage restaurant budget & P & L *This is a general description of the position; more accurate information can be provided by the Hiring Manager Company Description Diamond Select, Inc. is sourcing top talent for some amazing Companies & Restaurant Brands around the Country. Let us help get started in your new career today! Company Description Diamond Select, Inc. is sourcing top talent for some amazing Companies & Restaurant Brands around the Country. Let us help get started in your new career today!

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Vacancy posted 3 days ago
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