Talent Operations Specialist

Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION : This is an hourly, overtime-eligible position with a pay range of $30.00 per hour , equivalent to approximately $62,400 annually based on a 40-hour workweek, excluding overtime. The hourly rate is non-negotiable. WORK LOCATION : Onsite at our Columbus, OH location is required. HOURS : Monday-Friday, 9:00-5:30 PM, with occassional evening and/or weekend hours to support based on business need. TRAVEL : Up to 15% and may include overnight stays. POSITION SUMMARY The Talent Operations Specialist manages operational talent acquisition execution, tracking, and handoffs from job creation through offer acceptance and week-one onboarding. Working within defined and documented processes, the Specialist partners with People Strategy, People Operations, Talent Acquisition, the onboarding team, hiring managers, Information Technology, and other stakeholders to deliver a consistent new-hire experience. The role manages compliance paperwork, pre-employment activities, HRIS entry, technology readiness, and timely handoffs while maintaining accurate systems, records, job descriptions, and recruiting resources. Assignments are moderately difficult; the Specialist receives little instruction on daily work and general instruction on newly introduced assignments, selecting and adapting established methods to resolve issues and applying solutions to related situations. The role owns staffing agency coordination, job-offer documentation, and reference checks, and may help train new team members. Success requires organization, sound judgment, attention to detail, and accountability for the quality and timeliness of own deliverables.

ESSENTIAL JOB DUTIES

Offer-to-Day-One Operations, Compliance & Readiness Coordinate the operational handoff from offer acceptance through Day One using established readiness checklists and timelines across Talent Acquisition, People Operations, onboarding, hiring managers, Information Technology, and other partners. Manage job-offer documentation, background checks, drug screens, reference checks, required forms, and other pre-employment activities using approved processes. Monitor completion of required compliance steps and documentation, review new-hire paperwork for accuracy and completeness, resolve missing or incorrect information, and elevate only non-standard exceptions before established deadlines. Coordinate new-hire IT setup, including system access, equipment, and Day One technology readiness, and follow up on incomplete requests. Enter and verify new-hire information in ADP and complete accurate, timely handoffs to People Operations, onboarding, managers, and other partners. Recruiting Coordination & Candidate Experience Coordinate interview scheduling, candidate communications, feedback follow-up, offers, and start dates from candidate selection through Day One using established workflows and templates. Partner with recruiters and hiring managers by tracking next steps, sending timely updates, resolving delays, and escalating non-standard exceptions to the appropriate owner. Administer the candidate experience survey, including distribution, response tracking, and reporting of results and trends; share insights with Talent Acquisition and recommend improvements to the candidate experience. Review inbound applications for assigned roles using established screening criteria, identify candidates who meet role requirements, and provide recommendations or advance qualified applicants through the recruiting workflow in accordance with defined processes. Staffing Agency & Hiring Partner Support Manage staffing agency partner coordination for assigned roles, including candidate submissions, interviews, feedback, conversions, offers, and start-date updates. Maintain responsive communication, track open items, and elevate delays, risks, performance concerns, or missing decisions to the appropriate owner. Recruiting Data, Reporting & Records Maintain accurate and timely candidate, requisition, offer, and start-date information across recruiting systems, trackers, and reports by following established data standards. Prepare recurring status updates and reports, monitor data quality, investigate and resolve discrepancies, and identify and address recurring causes. Applicant Tracking System, Job Descriptions & Documentation Administer the applicant tracking system, including requisitions, workflows, templates, user resources, and routine updates; troubleshoot issues and adjust workflows and templates as needed. Coordinate job-description creation and revisions, route content for review, maintain approved templates and version records, and support timely publication in the designated source of truth. Create and maintain training materials, resource guides, checklists, interview materials, process documentation, and shared recruiting resources using approved formats. Serve as a go-to resource on talent operations processes and systems, and help train and up-skill new team members on the applicant tracking system, ADP entry, and Day One readiness. Train hiring managers and interviewers on interview practices and JazzHR use, including interview guides, scorecards, feedback submission, candidate workflow steps; maintain related training resources and reinforce consistent use. Identify recurring issues and recommend and implement practical workflow or system improvements that reduce delays, rework, and manual effort. Cross-Functional Partnership, Events, & Project Support Drive consistent handoffs among Talent Acquisition, onboarding, and People Operations by tracking status, resolving issues, and escalating non-standard exceptions. Plan and manage recruiting events, including logistics, schedules, materials, participant communications, and post-event follow-up. Travel to support event when needed. Support Marketing and Talent Acquisition with job postings and related recruiting materials to help maintain accurate, timely, and consistent content across channels. Support orientation preparation, compliance audits, special projects, and cross-functional People initiatives while handling candidate and employee information with discretion. Other duties and responsibilities as required. Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description.

QUALIFICATIONS

High School diploma or equivalent required; Associate or bachelor’s degree in Human Resources, Business Administration, Communications, or a related field preferred. 3+ years of experience in talent acquisition coordination, talent operations, human resources administration, onboarding, or a related operational role is required. Experience managing multiple priorities, maintaining confidential records, ensuring data accuracy, and supporting compliance-related processes is required. Experience with JazzHR, ADP, or similar applicant tracking systems and HRIS platforms is preferred. Experience supporting onboarding, pre-employment screening, staffing agency coordination, or recruiting operations is preferred. SHRM-CP, PHR, or another relevant human resources or talent acquisition credential is preferred.

SKILLS

Talent operations and recruiting administration Applicant Tracking Systems (JazzHR or similar) and HRIS platforms (ADP or similar) Data management, reporting, recordkeeping, and compliance tracking Microsoft 365 proficiency Training material development and process documentation

COMPETENCIES

Organization & Attention to Detail Communication & Collaboration Judgment & Problem Solving Adaptability & Continuous Improvement Accountability & Execution Stakeholder Service

PERFORMANCE EXPECTATIONS

Day One Readiness: New hires begin as scheduled with assigned compliance, ADP entry, IT access, equipment, and onboarding handoffs completed or exceptions escalated on time. First-Pass Accuracy: Offer documents, reference checks, pre-employment records and new-hire paperwork are complete and correct on initial review, minimizing corrections and rework. Data Integrity: Applicant tracking system, ADP, recruiting trackers and reports are updated according to established standards, with discrepancies resolved promptly and recurring causes addressed. Process Improvement & Team Enablement: Workflow improvements are implemented that reduce rework or cycle time, and new team members are trained to work independently on core processes.

EMPLOYEE BENEFITS

We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. E-Verify Participation Notice We participate in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees. All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system. For more information about E-Verify, please review the official notices below: E-Verify Participation Poster (English & Spanish): Right to Work Poster (English & Spanish): #J-18808-Ljbffr Orsini