Senior Business Analyst

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Our Complex Litigation practice represents tens of thousands a year against the largestcompanies in the U.S. In recent years, we have successful defended clients’ rights to dataprivacy against Capital One and Google, helped 1000s of veterans earn justice against 3M,and achieved $1B+ settlements for clients harmed in disasters such as the East PalestineTrain Derailment and the Maui Wildfires. Summary We are seeking a Sr. Business Analyst to join our Strategy & Operations team. In this role, you will identify opportunities to streamline business operations through AI, automation,and intelligent workflows. You will partner with operational leaders to eliminate manualwork, improve decision-making, and build scalable solutions that increase efficiencyacross the firm. Success in this role requires someone who combines strong analytical thinking with abuilder's mindset. You should be comfortable using modern AI tools such as Claude Codeto develop automations, analyze complex information, and create practical solutions thatsolve real business problems. Responsibilities Partner with leadership to identify, prioritize, and implement AI-driven processimprovements. Design, build, and maintain AI-powered workflows using Claude Code, Cowork, andsimilar tools. Collaborate with engineering team to design document review and informationextraction workflows that leverage LLMs and process automations to analyze highvolumes of records and correspondence. Build automations that connect internal systems, move and reconcile data, and reducemanual labor. Write, test, and continuously improve prompts and AI workflows to ensure reliable,high-quality output. Package successful automations into reusable tools that can be leveraged acrossmultiple teams. Design, build, and maintain dashboards and operational reporting using Power BI,Superset, Salesforce/Litify, and Excel. Write SQL queries against Redshift to extract, transform, and analyze operational data. Monitor the performance of deployed automations and continuously improve reliabilityand business impact. Stay current on emerging AI capabilities and proactively recommend new opportunities to improve operations. Qualifications 3–6 years of experience in business operations, analytics, business intelligence,technical operations, or a related field. Hands-on experience building practical solutions using Claude, Claude Code, GPT, orcomparable AI platforms. Proficiency with SQL and Python. Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting and CRMplatforms is preferred. Strong analytical and problem-solving skills with a focus on process improvement andmeasurable business outcomes. Ability to manage multiple projects in a fast-paced environment. Excellent written and verbal communication skills. Bachelor's degree or equivalent practical experience, preferably in Business, ComputerScience, STEM, or a related field. Salary Range $95,000 - $130,000 USD Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays. Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. Privacy Policy Here is a link to Morgan & Morgan's privacy policy. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Morgan & Morgan, P.A.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health #J-18808-Ljbffr