Lead Tech Crew Chief

ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration

At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Key Responsibilities

Lead water damage restoration, fire and smoke mitigation, and related remediation projects

Direct daily jobsite operations for technicians and subcontractors

Perform and verify moisture inspections, moisture mapping, and psychrometric calculations

Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management

Set up, monitor, and adjust drying, filtration, and air scrubber equipment

Oversee controlled demolition and removal per approved scope

Enforce PPE usage, containment, and cross-contamination control

Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs

Document moisture readings, equipment placement, job progress, and photos using restoration software

Communicate professionally with customers, adjusters, and internal teams

Train, mentor, and evaluate technicians at all skill levels

Required Qualifications

3–5+ years of experience in restoration, mitigation, or disaster recovery

Demonstrated leadership or crew lead experience

Valid driver’s license with acceptable driving record

Ability to lift 50+ lbs and work in physically demanding environments

Availability for emergency response and on-call rotation

Preferred Qualifications

IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred

Strong understanding of drying science, psychrometrics, and material behavior

Experience with insurance-driven restoration and adjuster coordination

Proficiency in restoration documentation and job management software

Experience assisting with job scoping, supplements, and scope validation

Why Join ServiceMaster Restore?

Competitive compensation with overtime potential

Company-supported advanced IICRC certification and leadership training

Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership

Stable, year-round work in essential disaster recovery services

Opportunity to lead meaningful projects that directly help communities recover

ServiceMaster Restore franchise locations are independently owned and operated.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.