Senior Sales Executive, CALA Market Group Sales

JOB SUMMARY

The position serves as the primary sales person for a collection of complex properties with focus on the larger groups. Responsible for proactively soliciting and handling large opportunities with significant revenue potential. Works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue goals. Depending on needs, may focus on all types of accounts, or can specialize and focus on specific segments (e.g., Corporate, Association, etc.). Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Provides service to our customers in order to grow the accounts.

CANDIDATE PROFILE

Education and Experience • High school diploma or GED; 2 years’ experience in the sales and marketing, guest services, front desk, or related professional area. 6 years’ experience in the sales and marketing or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Targets group accounts, markets or segments with heavy emphasis on proactive solicitation and account saturation.

• Strives to achieve personal and property revenue goals.
• Closes the best opportunities for each property based on market conditions and

individual property needs. • Identifies and develops new markets. Developing & Executing Sales Plans

• Develops and implements an effective sales plan.
• Executes designated sales strategies to develop and solicit specific accounts

to achieve revenue goals. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Achieves solicitation and prospecting goals.
• Maintains and grows business of existing accounts.
• Designs, develops and sells creative catered events.
• Executes and supports the operational aspects of business booked (e.g.,

generating proposal, writing contract, customer correspondence). • Maintains customer, account and opportunity data. Building Successful Relationships • Works collaboratively with Strategic Accounts, Convention Bureaus, and other property counterparts to drive revenue, ensure customer satisfaction and increase market share. • Develops and manages relationships with key stakeholders, both internal and external.

• Uses sales resources and administrative/support staff effectively.
• Builds and strengthens relationships with existing and new customers, industry

organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Additional Responsibilities

• Utilizes intranet for resources and information.
• Manages group or interpersonal conflicts effectively.
• Participates in site inspections.
• Creates contracts as required.
• Executes and supports brand’s Customer Service Standards and property’s Brand

Standards. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates self-confidence, energy and enthusiasm.
• Manages group or interpersonal conflict.
• Informs and/or updates the executives, the peers and the subordinates on

relevant information in a timely manner.

• Manages time and possesses organizational skills.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Makes calls if necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here [ to learn more. Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.