Employment Services Specialist

Salary : $55,536.00 - $78,374.40 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-05127-02
Department: Human Services - Transitional Assistance
Opening Date: 08/01/2026
Closing Date: 8/14/2026 5:00 PM Pacific
FLSA: Non-Exempt


The Job
The Transitional Assistance Department is recruiting for Employment Services Specialists (ESS) who work directly with program customers in the County's CalWORKs or Behavioral Health programs assessing employability, providing services needed to obtain employment, conducting workshops and monitoring individual program compliance using an automated case management system to maintain customer records.
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For more detailed information, refer to the job description.
EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU)

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.
Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must meet both the Experience and Education requirements:

EXPERIENCE

One (1) year of full-time work experience in ONE of the programs below:

• Option 1: CalWORKs Welfare-to-Work (WTW)
• Option 2: Workforce Investment Act (WIA)/Workforce Development
• Option 3: Regional Occupation Program (ROP)
• Option 4: Department of Labor to Work Grant Services Program

**Experience must include performing ALL of the following:

• Outreach
• Intake
• Interviewing
• Referring customers/clients for services

NOTE: Eligibility Worker/Technician (working in programs such as CalWORKs, Cal Fresh, Medi-Cal and General Relief) and Child Support Officer/Specialist/Assistant (working in child support establishment and enforcement) work experience is not considered qualifying work experience.

-AND-
EDUCATION
Thirty (30) semester (45 quarter) units completed college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, administration of justice, or a closely related field.

NOTE : A list of completed college coursework or legible transcripts MUST be submitted with the application if the applicant does not possess a completed associate's degree or higher in one the qualifying fields listed above.

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
SUBSTITUTION
Additional work experience as an , or equivalent classification in a CalWORKs Welfare-to-Work (WTW), Workforce Investment Act (WIA), Regional Occupation Program (ROP) or Department of Labor to Work Grant Services Program, may substitute for the required education on the basis of one (1) year of additional experience for a maximum of fifteen (15) semester (23 quarter) units of the required education. Additional education will not substitute for experience.
Selection Process
Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5 :00 PM, Friday, August 14, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process.

To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider applyingbefore the posted deadline date. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
Examination Procedure:

There will be an online assessment of knowledge and skills which may consist of the following areas:

• Interviewing and Interpersonal Skills
• Self Management
• Employability Services
• Reading Comprehension and Attention to Detail
• Basic Computer Usage

Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. You may receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and TAD (View email address on click.appcast.io).

Important: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers.
Additional Information and Resources:

If you need technical assistance , review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process
Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.


Please review the appropriate * for more information


Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at View phone number on click.appcast.io or visit the for more detailed information.

*Retirement benefits subject to change.
01



INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a determination of qualifications. Detailed responses should be provided for each question in order to ensure qualifications and skills are properly considered (do not refer to a resume). Each response must include the name of your employer(s), dates of employment where you performed the duty, and the title of your position(s). Employers listed on this questionnaire must also be listed on the work experience section of your application.

• I have read and understand the above statement.

02



Program Experience: Do you have one (1) year of full-time work experience in any of the following programs? Check all that apply.

• CalWORKS Welfare-to-Work (WTW)
• Workforce Investment Act (WIA)/Workforce Development
• Regional Occupational Program (ROP)
• Department of Labor to Work Grant Services
• All of the above
• None of the above

03



Work Experience: In the position(s) checked above, I have performed the following (check all that apply):

• Outreach
• Intake
• Interviewing
• Referring customers/clients for services
• All of the above
• None of the above

04



Education: Indicate the highest level of education you have completed.

• Master's Degree
• Bachelor's Degree
• Associate's Degree
• More than thirty (30) semester (45 quarter) units of completed coursework but less than an Associate's degree
• Thirty (30) semester (45 quarter) units of completed coursework
• Less than thirty (30) semester (45 quarter) units of completed coursework but some completed coursework
• Vocational/Technical School
• High School/GED

05



COURSEWORK: If you do not possess a completed Associate's degree or higher in behavioral/social science, business/public administration or education, list the school, course title and number, and number of units (semester or quarter) earned for related courses.

Ex: CSUSB, Intro to Psychology, Psych 100, 4 qtr units
06



Experience Substitution: Additional work experience as an Employment Services Technician, or equivalent classification in a CalWORKs Welfare-to-Work (WTW), Workforce Investment Act (WIA), Regional Occupation Program (ROP) or Department of Labor to Work Grant Services Program, may substitute for the required education on the basis of one (1) year of additional experience for a maximum of fifteen (15) semester (23 quarter) units of the required education. Additional education will not substitute for experience.Are you substituting work experience for up to fifteen (15) semester (23 quarter) units of the required education?

• Yes, I will be substituting work experience for up to fifteen (15) semester (23 quarter) units of the required education.
• No, I will not be substituting work experience for up to fifteen (15) semester (23 quarter) units of the required education.

07



GEOGRAPHIC AVAILABILITY: Indicate where you are willing to accept a job. It is to your advantage to make three choices. Job offers will be made in the order of your preference. Failure to accept a job in a location selected will result in removal from the eligibility list. Newly hired Eligibility Workers should expect to remain in the location for at least one year.

It is your responsibility to keep Human Resources informed of any changes to your address, phone number and availability status.

My first choice is: (Check ONE only.)

• Ontario/Rancho Cucamonga
• San Bernardino/Colton/Redlands
• Fontana/Rialto
• Yucaipa
• Twentynine Palms/Yucca Valley
• Victorville/Hesperia/Adelanto/Apple Valley
• Barstow
• Needles

08



GEOGRAPHIC AVAILABILITY: My second choice is: (Check ONE only.)

• Ontario/Rancho Cucamonga
• San Bernardino/Colton/Redlands
• Fontana/Rialto
• Yucaipa
• Twentynine Palms/Yucca Valley
• Victorville/Hesperia/Adelanto/Apple Valley
• Barstow
• Needles
• None of the above

09



GEOGRAPHIC AVAILABILITY: My third choice is: (Check ONE only.)

• Ontario/Rancho Cucamonga
• San Bernardino/Colton/Redlands
• Fontana/Rialto
• Yucaipa
• Twentynine Palms/Yucca Valley
• Victorville/Hesperia/Adelanto/Apple Valley
• Barstow
• Needles
• None of the above

10



Applicant Acknowledgement - Notification via email and text message: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email and/or text message. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

11
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.


For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF) . Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

12



Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question