Regional Director of Operations

Regional Director of Operations

The Regional Director of Operations oversees all hotel operations across an assigned portfolio of properties spanning multiple brands, tiers, and market segments. This leader is accountable for driving operational excellence, financial performance, guest satisfaction, and talent development across their region. The role serves as the primary link between property-level leadership and corporate strategy, ensuring brand standards are upheld while adapting to local market conditions.

Key responsibilities include:

• Providing direct oversight and strategic direction to General Managers across a portfolio of 7-10 properties.
• Conducting regular property visits to assess operational health, guest experience, and team performance.
• Ensuring all properties adhere to brand standards, franchise agreements, and company operating procedures.
• Owning and managing the P&L for the regional portfolio, including revenue, EBITDA, labor efficiency, and capital expenditures.
• Maintaining a relentless focus on guest satisfaction scores across the portfolio.
• Recruiting, developing, and retaining high-performing General Managers; building a deep bench of leadership talent across the region.

Qualifications include:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent professional experience).
• Minimum 8–10 years of progressive hotel operations experience, with at least 3–5 years in a multi-unit leadership role.
• Deep proficiency in hotel financial management, P&L ownership, and operational KPIs.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and presentation skills; ability to influence at all levels of the organization.

Donohoe Hospitality Services, one of five divisions of The Donohoe Companies, Inc., was formed in 2005 to specifically provide excellence in hospitality management. Donohoe Hospitality has become a leading hospitality management firm, not only regionally, but also nationally. Keeping with the fundamental values of The Donohoe Companies, Donohoe Hospitality treats its associates with the highest level of respect.

DHS is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, 401 (k) retirement plans, commuter benefits, vacation time, holidays, cellphone and hotel discounts, annual performance-based incentive, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.