Guest Services Concierge

Now Hiring: Guest Services Concierge at Woodhouse Spa – The Shoppes at Arbor Lakes, Maple Grove Voted America’s Best Day Spa by American Spa and Maple Grove Magazine Be the reason someone’s day instantly feels better. At Woodhouse, the experience begins long before the first service. It starts with you. Our Guest Services Concierge team sets the tone from the moment a guest walks through the door or calls to book. We are hiring part and full time Guest Services Concierge team members with preferred weekend and evening availability. We are looking for friendly, detail oriented professionals who love creating calm out of chaos and who can make every guest feel like the only one that matters. What You’ll Do Greet guests with genuine warmth and professionalism Manage check‑ins, check‑outs, and appointment scheduling Assist guests in selecting retail products and gift cards Maintain a polished, serene front desk environment Communicate clearly with the spa team to ensure a seamless flow Keep the little touches such as lighting, music, and scent on point What We’re Looking For A welcoming, positive personality Strong multitasking and communication skills Comfort with computers and scheduling systems Reliability and teamwork Preferred some weekend and evening availability Experience or education in skincare, guest services, or retail is a plus If you have worked as a barista, customer service representative, or in any fast paced hospitality setting, you will feel right at home here. What You’ll Love Competitive pay with incentives Paid training in The Woodhouse Way Employee discounts on services and retail Paid vacation and healthcare for full time team members A beautiful environment that feels as good as it looks Real potential for growth within the Woodhouse Spa brand If you are the kind of person who remembers names, notices details, and believes great service is an art, this could be your place. Apply now and help us create the kind of day people can’t stop talking about. Woodhouse Spa is proud to be an Equal Opportunity Employer. We are a smoke free, drug free workplace. Benefits Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources #J-18808-Ljbffr