HYBRID Financial Customer Service Representative

Member Services Representative

Winchester, VA | Fortune 100 Financial Institution

TEKsystems is hiring Member Services Representatives for an exciting opportunity with a Fortune 100 financial institution. If you're passionate about helping people, enjoy problem-solving, and want to build a long-term career with a respected organization, we'd love to hear from you!

Why You'll Love This Opportunity

• Gain experience with a nationally recognized financial institution
• Develop valuable customer service, banking, and fraud prevention skills
• Enjoy career growth and advancement opportunities
• Make a meaningful impact by helping members protect and manage their finances
• Join a supportive, team-oriented environment

What You'll Do

• Assist members with account inquiries and transactions
• Support fraud and dispute claims while protecting member information
• Educate members on products, services, and self-service tools
• Deliver exceptional service in a fast-paced contact center environment
• Navigate multiple systems to resolve member needs efficiently

What We're Looking For

Candidates with experience in:

• Customer Service
• Call Centers
• Retail
• Administrative/Receptionist Roles
• Banking, Mortgage, or Financial Services
• Other fast-paced, customer-facing environments

Schedule

• Full-Time (40 hours/week)
• Various shifts available! Must be able to work 1 weekend day!
• Must be flexible to work any assigned shift

Ready for your next career move? Apply today with your updated resume and let our team help connect you with this exciting opportunity!

#priorityeast26

This is a Contract to Hire position based out of Winchester, VA.

The pay range for this position is $21.50 - $21.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Winchester, VA.

This position is anticipated to close on Oct 27, 2026.

This is a hybrid position in Winchester,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.