Business Analyst 2

ASSIGNMENT RESPONSIBILITIES


Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.


Support Fleet through the facilitation process for gathering and analyzing information using standard tools and approaches to:


Understand Fleet expense and capital finance programs as it pertains to long term asset planning.


Document/map the current and future state of various Fleet processes.


Identify solution alternatives, evaluate the alternatives, and define procedures.


Identify gaps and process improvements opportunities on various Fleet program activities and subjects;


Provide recommendations and, implement BPA management-approved improvement efforts / initiatives.


Assist Fleet management in developing departmental management process improvements, which may include alternate reporting, data structures, workflows, and collection/input methods.


Confer with stakeholders to establish technical specifications and to identify subject material to be developed for publication.


Facilitate and assist with routine asset management and finance activities across Fleet and in coordination with the Finance org, Asset Management organization and BPA manager(s), including:


Providing reporting on Fleet Inventory and associated expenses.


Providing monthly reviews of various fleet program deliverables such as 30-day aerial device and crane operator inspection form collection and entry and excessed property disposal records (PPERs).


Interfacing with Finance and Asset Management Departments, which may include collaborating and coordinating on monthly processes and reporting; researching and responding to internal and external inquiries; performing requested adjustments; and, improving cross-org procedures, processes and practices.


Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.


Analyze information required for the development or update of policy, procedure and form.


Alerting BPA workplace manager (or designee) and/or other appropriate subject matter experts to any issues or concerns with Fleet program elements and providing recommendations to address those concerns. Implementing BPA management approved recommendations or corrective actions.


Provide basic financial analysis and recommendations on related Fleet business issues to manager.


Work collaboratively across the organization to solve problems, utilize conflict resolution techniques and support continual process improvement.


Organize material and complete assignments according to set standards regarding order, clarity, conciseness, style, and terminology.


Maintain records and files of work and revisions.

REQUIREMENTS


Education & Corresponding Experience (required on matrix)


Associate or Bachelor Degree in Logistics and Transportation Management, Business Administration, Supply Chain Management, Industrial Engineering or a related engineering field (focus on process optimization), Information Technology or Computer Science (especially with a focus on business analysis) or a closely related discipline is preferred.


With an applicable Bachelor's Degree, 5 years of experience is required.


With an applicable Associates Degree, 7 years of experience is required.


Without an applicable degree, 9 years of experience is required.


Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.


Required Technical Skills & Experience (required on matrix)


Qualified applicants must have demonstrated experience with the following:


Data Analysis & Interpretation:


Proficiency in gathering, cleaning, analyzing, and interpreting complex data sets related to fleet expenses, capital programs and asset utilization. This includes identifying trends, patterns, and anomalies.


Experience with data analysis tools and reporting systems


Ability to translate data into actionable insights and recommendations for process improvements and cost optimization.


Process Mapping & Business Process Analysis (BPA):


Expertise in documenting and mapping current and future states of various Fleet processes using standard tools


Ability to identify process gaps, inefficiencies, and areas for improvement.]


Financial Acumen:


Understanding of financial management principles, including fleet expense and capital finance programs.


Ability to conduct financial analysis of acquisition options, lifecycle analysis, and basic accounting principles relevant to fleet assets.


Knowledge of budgeting processes, including projecting and planning for future financial activities, and cost control strategies.


Technical Writing & Documentation:


Strong ability to create clear, concise, and accurate technical documentation, including process maps, procedures, reports, and recommendations.


Proficiency in using tools for creating diagrams, illustrations, and documents


Ability to translate complex technical information into easily understandable content for various stakeholders.


Project Management:


Skills in planning, organizing, and prioritizing multiple tasks and initiatives to meet deadlines.


Understanding of project life cycle phases (requirements gathering, design, development, deployment, training, measuring effectiveness).


Communication & Interpersonal Skills:


Excellent verbal and written communication skills to confer with stakeholders, gather information, present findings, and provide recommendations effectively.


Ability to facilitate workshops and training sessions with diverse groups of users and leadership.


Strong interpersonal skills to build relationships and collaborate effectively with various departments and external partners.


Advanced proficiency with Microsoft Office Suite including Word, Excel, Visio and PowerPoint


Proficiency with Visio or similar software


Preferred Skills & Experience (optional on matrix)


Experience as a fleet coordinator, dispatcher, or logistics assistant.


Familiarity with Fleet Management Information Systems (FMIS), GPS tracking systems, telematics technology, or other relevant fleet management software platforms.


Experience with project management software