Receptionist (AM shift)

Job Description

Job Description

Join our dedicated healthcare team as a Receptionist   and make a meaningful impact by providing compassionate care to those in need.

Lodi Creek Post-Acute is located at Lodi, CA. It has 86 beds.The mission of Lodi Creek Post-Acute is to provide high-quality, compassionate care that improves the quality of life for residents. It aims to foster an environment of dignity, respect, and continuous improvement. The vision is to be a leader in skilled nursing and rehabilitation services, offering innovative care solutions that set the standard in the industry, while remaining committed to the well-being of both residents and staff.

WHY JOIN US?

Lodi Creek Post-Acute centers around providing a supportive and empowering workplace. Employees are valued as key contributors to the facility’s success, and the company offers a range of incentives, including professional development opportunities, competitive compensation, comprehensive benefits and a positive work-life balance. The culture promotes collaboration, innovation, and the fulfillment of making a meaningful impact on the lives of residents. The leadership recognizes the importance of employee well-being, which translates into a strong sense of job satisfaction and loyalty.

Overview of the position: 

The Receptionist role is to perform clerical support in an efficient manner in accordance with established policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors.

Duties and Responsibilities

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.

• Answer telephone, determine nature of call and direct caller to appropriate individual or department.

• Received inquiries and release information in accordance with established policies and procedures.

• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.